Contract Manager - Industrial

Bidvest Prestige; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading facilities management firm in Durban is seeking a Contract Manager - Industrial to implement cleaning solutions in accordance with Service Level Agreements. This role requires managing staff performance, conducting audits, and ensuring efficient service delivery. The ideal candidate holds an NQF Level 6 diploma and has at least 3 years of experience in facilities management. Proficiency in MS Office and a valid driver's license are also essential. Excellent communication and supervisory skills are required for success in this role.

Qualifications

• Minimum 3 years relevant experience in Facilities Management.
• Strong understanding of OHS Act and ISO Quality Management.
• Intermediate skill level in MS Office tools.

Responsibilities

• Implement and manage cleaning solutions according to SLA.
• Conduct daily service audits and ensure quality standards.
• Manage staff performance and facilitate improvement.

Skills

Facilities Management

CRM

Project Management

Financial Management

MS Word

MS Excel

MS Powerpoint

MS Project

MS Outlook

Negotiation Skills

Analytical Skills

Education

NQF Level 6: Diploma in Property Management or related

Matric (Senior Certificate)

Valid SA Drivers License

Job description

Job title : Contract Manager - Industrial

Job Location : KwaZulu-Natal, Durban

Deadline : December 13

ROLE PURPOSE

To implement and manage a cleaning solution for Clients in accordance with the SLA

MAIN OUTPUTS

Responsible for driving cleaning and hygiene for the Client

Ensure delivery of efficient service as outlined in the Service Level Agreement (SLA)

Implementation of an effective HSE, Quality & Risk Management system in conjunction with the Operations Manager, and in accordance to Client needs

Conduct daily audits on services rendered and ensure that prescribed work quality and standards are sustained

Assist in the management of projects and provide technical support, where applicable

Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on services rendered

Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions

Provide monthly reports and feedback on continued compliance to the SLA

Building strategic relationships both internally and externally

Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback

Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies / procedure

Ensure adequate staff placement i.e. prepare suitable shift-roster and manage / approve applicable leave for subordinate employees

Responsible for training, coaching, mentoring & development of subordinate employees

Implement cleaner work schedules and evaluate and manage performance

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements :

NQF Level 6 : Diploma Property Management, Project Management, Operations Management or related formal qualification

Matric (Senior Certificate)

Valid SA Drivers License

3 years relevant experience in Facilities Management, CRM, Property Management & Financial Management

Facilities Management, CRM, Property Management

MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), PRP

Knowledge of OHS Act, ISO Quality Management

FUNDAMENTAL COMPETENCIES

• Initiative / Proactivity
• Deadline Driven & Highly Motivated
• Stress Tolerant
• Excellent Written Communication
• Solid Supervisory Skills
• Subordinates Capacity Building
• Customer Focus
• Negotiation Skills
• Analytical Skills
• Planning / Scheduling / Objective Setting
• Teamwork & Partnering
• Relationship Building
• Interactive Reasoning
• Excellent Oral Communication
• Administrative / Management jobs