Role Overview
The Continuous Improvement Engineer is a dynamic junior-level role that supports the delivery of strategic business projects and the optimization of internal business processes. This is a multi-functional position blending project coordination, process analysis, and automation/optimization support to improve operational performance across the organisation.
Qualifications & Experience
- Bachelor’s degree in Industrial Engineering, Process Engineering, Business Management, Project Management, or a related field (required)
- 1–2 years of experience in business process improvement and/or project coordination
- Internship or exposure to project work and process analysis (advantageous)
- Lean Six Sigma, PMI, or related qualifications (advantageous)
Key Responsibilities
1. Project Coordination
- Assist in planning, tracking, and coordinating strategic projects
- Maintain project schedules, risk registers, and stakeholder action logs
- Prepare documentation for project meetings, updates, and presentations
- Support change management efforts and communication
- Monitor progress and escalate issues as needed
2. Process Mapping & Improvement
- Document and analyse current (“As-Is”) business processes
- Identify inefficiencies, bottlenecks, and areas for improvement
- Support the design of future-state (“To-Be”) process maps
- Conduct root-cause analysis and propose process changes
3. Business Automation & Optimization Support
- Identify opportunities for automation
- Implement technology-first solutions to business inefficiencies
- Build process automations (eg, Excel macros, Power Automate)
- Test and monitor implemented solutions
- Liaise with cross-functional departments to ensure smooth implementation and user adoption
4. Ad-Hoc Duties
- Carry out ad hoc responsibilities as required, within reasonable capacity
Key Attributes
- Strong analytical and problem-solving ability
- Basic understanding of project management methodologies (Agile, Waterfall)
- Ability to map and model processes using tools like MS Visio
- Proficiency in MS Excel (advanced), PowerPoint, and Word
- Exposure to process automation tools (Power Automate, MS Power BI)
- Excellent communication and stakeholder engagement skills
- Detail-oriented and well-organized