Contingent Assistant Store Manager, Retail - iStore Pretoria

iStore South Africa; Pretoria; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading Apple Premium Reseller in Pretoria is seeking an experienced Assistant Manager to lead the team and ensure the store achieves its financial and development targets. Candidates should have over 3 years of experience managing sales teams, retail operations knowledge, and strong leadership abilities. This role offers the opportunity to significantly impact the customer experience in a fast-paced environment.

Qualifications

• 3+ years managing sales teams.
• Retail operations experience and knowledge.
• Proven ability to work in a fast-paced environment.
• Effective communication and organisational skills.

Responsibilities

• Provide inspirational leadership to the iStore team.
• Ensure the iStore achieves unit and financial targets.
• Accountability for the customer experience.

Skills

Leadership

Customer Focus

Effective Communication

Organisation and Planning

Education

Matric and tertiary preferred

Job description

Overview

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

Our iStore Assistant Manager is responsible to provide inspirational leadership to the iStore team and ensure that the iStore achieves or exceeds unit, financial and developmental targets in the iStore.

Ensuring that the iStore becomes synonymous with anything Mac in the customers eyes. Overall responsibility and accountability for the iStore customer experience and target achievement. Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.

Qualifications

• Matric and tertiary preferred
• 3+ Years managing sales teams
• Retail operations experience and knowledge
• Leadership experience
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Customer Focus
• Situational Awareness
• Organisation and Planning
• Effective Communication