Client Experience & Front Desk Liaison

Bowmans (Law Firm); Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading law firm in Johannesburg is seeking a dedicated candidate to ensure exceptional client service. The role involves managing the reception desk, maintaining client-facing areas, and communicating effectively with internal and external clients. The ideal applicant should have a Senior Certificate and at least 3 years of experience in a professional services or hospitality setting. Proficiency in Microsoft Office and strong interpersonal skills are essential for success in this position.

Qualifications

• Minimum of 3 years’ experience in a Professional Services or Hospitality environment.
• Ability to manage multiple client-facing areas and related administrative tasks.
• Strong organisational and interpersonal skills essential.

Responsibilities

• Provide excellent and professional client service to all clients.
• Manage reception desk and ensure client areas are well maintained.
• Coordinate with IT for boardroom setups.

Skills

Microsoft Office (Word, Excel, Outlook)

Professional Communication

Client Focus

Problem Solving

Education

Senior Certificate

Job description

A leading law firm in Johannesburg is seeking a dedicated candidate to ensure exceptional client service. The role involves managing the reception desk, maintaining client-facing areas, and communicating effectively with internal and external clients. The ideal applicant should have a Senior Certificate and at least 3 years of experience in a professional services or hospitality setting. Proficiency in Microsoft Office and strong interpersonal skills are essential for success in this position.