Client Experience & Advisory Services Lead

Rory Mackie & Associates; Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading financial services firm in Pretoria is seeking a Client Liaison to enhance client support and resolve queries. The ideal candidate must possess 3-5 years of relevant experience and hold a business-focused degree. Proficiency in Microsoft Office and a solid understanding of financial products are essential. This role requires excellent communication skills and the ability to build strong relationships with clients and stakeholders, contributing significantly to customer satisfaction and service quality.

Qualifications

• 3-5 years of relevant experience in client support or similar roles.
• Understanding of financial products essential.
• Ability to build strong relationships with clients and stakeholders.

Responsibilities

• Enhance client support and resolve queries.
• Build and maintain strong client relationships.

Skills

Excellent communication skills

Proficiency in Microsoft Office

Education

Business-focused degree

Job description

A leading financial services firm in Pretoria is seeking a Client Liaison to enhance client support and resolve queries. The ideal candidate must possess 3-5 years of relevant experience and hold a business-focused degree. Proficiency in Microsoft Office and a solid understanding of financial products are essential. This role requires excellent communication skills and the ability to build strong relationships with clients and stakeholders, contributing significantly to customer satisfaction and service quality.