Centurion Help Desk Technician

Oostelike Personeel Konsultante; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A recruitment agency is looking for a Help Desk Technician based in Gauteng to provide IT support and troubleshooting for user systems. The ideal candidate will have over two years' experience with IT systems, strong troubleshooting skills, and a good understanding of Microsoft environments. Responsibilities include support for hardware and software, assisting the operational team, and maintaining documentation. This is a permanent, full-time position with benefits such as a provident fund and a December bonus.

Benefits

Provident Fund

December Bonus

Qualifications

• More than 2 years' experience configuring IT systems.
• Clean criminal background and ITC checks required.
• Good understanding of Microsoft environment.

Responsibilities

• Support new and existing user systems.
• Technical knowledge in hardware/software deployment.
• Assist operational team with Windows support.

Skills

Configuring IT systems

Client interaction

Desktop support

Troubleshooting

Basic network knowledge

Basic endpoint security

Education

Matric with Mathematics

Tools

Microsoft Office

Vision Pro

Antivirus Software

Job description

Centurion Help Desk Technician

Legal requirements: Must be a South African Citizen with a clean criminal background and ITC (no bad debt) – checks will be done on shortlisted applicants.

Appointment: Permanent, full‑time position

Salary: R

• – R
• CTC per month; Benefits: Provident Fund and December Bonus
• Working hours: Monday – Friday from 08:00 to 17:00

Qualifications and/or Experience:

• More than 2 years’ experience with configuring and setting up IT systems.
• Matric with Mathematics.
• L1 LAN Network (Basic).
• L1 Wireless Network (Basic).
• L1 WAN Network (Basic).
• L1 Phones & Printers (Basic).
• L1 Remote support (Basic).
• L1 Office (Basic).
• L1 Active Directory (Basic).
• L1 Microsoft infrastructure skills (Basic).
• L1 Hardware & Software maintenance (Basic).

Good understanding of Microsoft Environment; client interaction experience; desktop support; basic endpoint security.

Job Purpose: Support new and existing user systems (Vision, backup, workstations, basic network, printing, and Microsoft applications).

• Support IT hardware infrastructure at Cape Town Distribution Centre and Cape Branch Offices.
• Technical knowledge: hardware and software deployment and troubleshooting.
• Excellent troubleshooting skills with rapid resolution.
• IT hardware and software support.
• Assist operational team with WMS, Office, antivirus, and Windows support at Head Office.
• Assist operational team with branch office POS and Back Office (Vision Pro, antivirus, backup, Windows) support.
• Update and maintain asset register and user configuration on Windows, Office, POS, UniClox.
• Implement and follow through IT infrastructure and applications at Head Office.
• Ability to take ownership of an ICT problem or project from beginning to completion.
• ICT infrastructure monitoring.
• IT record keeping and documentation.
• Planned change control knowledge.
• Implementation of network, Microsoft and security standards.
• Provide support to Head Office and store end users as required.

Eastern Personnel Consultants CC (since ...)

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