Cash Centre Supervisor

iZi Group; George; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading cash management solutions provider in George is seeking a Cash Processing Supervisor to ensure efficient operations and compliance. The ideal candidate will supervise cash processing activities, manage staff performance, and optimize workflow while adhering to policies. Key skills include attention to detail, strong communication, and the ability to work under pressure. Grade 12 with mathematics or accounting is required, along with relevant experience and computer literacy. If you're committed to excellence in cash management, apply now.

Qualifications

• 1 - 3 years relevant teller working experience preferred.
• Sound understanding of financial principles/information.
• Strict adherence to policies and procedures.

Responsibilities

• Supervise the Cash Processing Centre Operations.
• Monitor staff performance and provide feedback.
• Ensure compliance with cash center operations and procedures.

Skills

Attention to detail

Customer thinking

Ability to work in teams

Good verbal and written communication skills

Flexibility in working hours

Security-conscious

Ability to work under pressure

Education

Grade 12 with mathematics or accounting

Tools

Computer Literacy

Job description

About The Role

Join G4S Cash as a Cash Processing Supervisor in George. Are you great with cash, super organized, and love making sure things run smoothly? G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, is looking for a reliable Supervisor to join our team in George.

If you're an SA citizen with a knack for numbers and a commitment to safety, we want to hear from you! We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.

Main Responsibilities

Effective Supervision of the Cash Processing Centre Operations.

Ensure that tellers are processing according to Cash processing policy and procedures.

Equal distribution of work to avoid bottle necks.

Effective managing of the end-to-end work flow process.

Comply with Cash Centre operational and administrative procedures within defined guidelines.

Ensure that Record keeping of all applicable documents are maintained/retained as per the standards.

Responsible to ensure that all daily recons are balanced.

Quality Assurance.

Ensures that all relevant legislative requirements (SARB minimum standards) are adhered to and that Company procedures and standards (including Health and Safety, security, personnel, finance and risk) are maintained.

Set and maintain acceptable standards of behaviour at work by all subordinate employees, as required by G4S's code of conduct and disciplinary code.

Effective supervision of staff ? Assist with any other related duties as allocated/requested from management.

Assist with rostering.

Monitor performance and provide feedback.

Assist with the optimization of resources to meet operational needs.

Oversight of employee record ensuring that all relevant and required documentation is on file.

Action all customer queries and complaints.

Verify/check all cash transactions/differences.

Responsible to ensure that staff process customer transactions accurately.

People Management

Effectively manage overtime and working hours as per employee contract.

Monitor and address staff motivation levels.

Set and maintain acceptable standards of behaviour at work by all subordinate employees, as required by G4S's values, code of conduct and disciplinary code.

Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.

Hold regular Cash Centre staff team meetings and communicate to all CMC staff through those briefings.

Ensure record keeping of all minutes of meetings.

Ensure that all staff adhere to the uniform standards at all times.

Training and Development

Succession Planning.

Determine training needs (in line with training and HR policy) for Cash Centre staff. Arrange for attendance of subordinates at scheduled training interventions.

Engage with staff on a regular basis and coach staff as needed.

Ensure all employees have attended the role specific training.

Supervisor must take ownership of personal development.>

Risk and Compliance

Manage and monitor loss prevention and loss reduction controls.

Ensure and monitor adherence to procedures and policies with regards to risk.

Ensure the adherence and correct utilization of company systems and procedures by performing maintenance checks on the CCTV/note counters and all other equipment in the branch.

The ROCC must be adhered to.

Minimum Qualification & Experience

• Grade 12 with mathematics or accounting.
• 1 - 3 years relevant teller working experience preferred.
• Sound understanding of financial principles/information.
• Computer Literacy.
• Good verbal and written communication skills.
• Strict adherence to policies and procedures.
• Customer thinking.
• Ability to work in teams.
• Flexibility in terms of working hours will be required, including weekends.
• Role requires lifting, movement of containers, trolleys with substantial weight.
• Ability to work under pressure.
• Security-conscious.
• Attention to detail.

If you're ready to take on this important role and contribute to a leading cash management solutions provider, apply today.