Case Worker

BaptistCare; Newcastle; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A community support organization in KwaZulu-Natal is seeking a dedicated Case Worker to provide high-quality trauma-informed case management. This role involves working collaboratively to support clients, especially women and children affected by Domestic and Family Violence. Essential qualifications include a Diploma in Community Services, and experience in case work is necessary. This full-time position offers key benefits including NFP salary packaging and professional development opportunities.

Benefits

NFP salary packaging benefits

Financial retail discounts

In-house learning and development programs

Employee Assistance Program (EAP)

Qualifications

• Diploma minimum in Community Services or relevant fields.
• Experience in counselling roles with women and children affected by Domestic Violence.
• Current driver's licence required.
• Valid Working with Children Check.

Responsibilities

• Deliver high-quality trauma-informed case management services.
• Provide holistic support, referrals, and education group work.
• Collaborate with local services and stakeholders.

Skills

Excellent communication skills

Advanced skills in risk assessment

Experience with Domestic and Family Violence

Team collaboration

Self-motivation

Education

Qualifications in Community Services

Job description

Key Benefits

Key Benefits:

• SCHADS Level 3 plus super and NFP salary packaging benefits
• Financial retail and lifestyle discounts and benefits
• Access to in-house learning and development programs to assist your career growth
• Access to family friendly benefits like our wellness programs and Employee Assistance Program (EAP) - Independent confidential counselling service

About the Role

Your role as Case Worker is to provide the highest possible standard of support and clinical case work to clients within a trauma informed care framework.

You will deliver high-quality trauma-informed case management services to clients working collaboratively with local services and stakeholders. Responsibilities include holistic support, referrals, education group work, team planning, maintaining records and ensuring compliance with standards and policies.

Our team works together to create trusted places where people gather. Community is strong and lives are transformed. We walk with each person to understand the unique circumstances of their life and we empower them to live well through practical and reliable support.

About You

Essential Qualifications & Experience

• Qualifications in Community Services Social Work Counselling or other relevant fields (Diploma minimum)
• Experience working in case work or counselling roles with women, children and young people who have experienced Domestic and Family Violence
• Experience in social or community work counselling and group facilitation
• Extensive experience working in a trauma informed client-centred way
• Holds a current and valid Working with Children Check
• Current driver's licence required

Essential Competencies

• Models & promotes BaptistCare vision purpose and practices & leads others aligned with our Shared Values
• Excellent communication skills verbally and written
• Advanced skills in risk assessment and case work relating to Domestic and Family Violence
• Demonstrated ability to be self-motivated but also work collaboratively as part of a wider team
• Demonstrated ability to develop and maintain relationships with a wide range of key stakeholders, services, agencies, departments, and government and non-government organisations
• Actively engages in clinical supervision and line management

Ready to turn compassion into action. Join our team as a Case Worker and help transform lives!

About Us

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose Christian care organisation we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC TAS SA) and Baptist Care SA we employ over 12000 dedicated employees and support over 38000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage our passion and our priority are the customers we strive to deliver care as it should be with people right at the centre.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.

Successful applications will be subject to a variety of background checks.

BaptistCare Transforming lives by expressing the love of Christ.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.

Key Skills

• Load & Unload, Shipping & Receiving, Mac Os, Forklift, Freight Experience, Lift Truck Experience, Basic Math, Tanker Experience, Warehouse Experience, Commercial Driving, Driving, Heavy Lifting

Positions & Experience

Employment Type : Full-Time

Experience: years

Vacancy: 1