CAPACITI Service Desk & AI Programme - (KwaZulu-Natal)

Capaciti; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A technology training program is launching an initiative in Durban to provide 15 selected individuals with practical experience in IT Service Desk operations and skills in Artificial Intelligence and Machine Learning. Ideal candidates are motivated, recent graduates or young professionals eager to build a strong foundation in technology. Participants will gain valuable experience, certifications, and growth opportunities in a supportive environment. This full-time program requires South African citizenship and is aimed at individuals aged 18-34.

Benefits

Real-world IT experience

Industry-recognized certifications

Supportive environment with growth opportunities

Qualifications

• Recent graduate or young professional passionate about IT.
• Able to provide academic qualification certificate.

Responsibilities

• Participate in practical IT Service Desk operations.
• Engage in AI and Machine Learning projects.
• Work on meaningful projects to gain real-world experience.

Skills

Strong communication skills

Problem-solving skills

Interest in AI and IT Support

Growth mindset

Education

NQF Level 5 or higher qualification in IT or related field

Job description

Job Advert: CAPACITI Service Desk & AI Programme

Location: Umhlanga Durban

About the Programme: We are launching the CAPACITI Service Desk & AI Programme for 15 individuals based in Durban. This unique opportunity is designed to give participants practical experience in IT Service Desk operations while developing future-ready skills in Artificial Intelligence (AI) and Machine Learning (ML).

If you are passionate about technology and eager to start your career in IT this programme is your gateway to building a strong foundation in digital support and innovation.

Who We are Looking For

• Motivated individuals based in Umhlanga - Durban.
• Recent graduates young professionals or individuals with a passion for IT.
• Strong communication and problem-solving skills.
• Interest in AI IT Support and digital transformation.
• NQF Level 5 or higher qualification in an IT specialisation Computer Science or related field.
• Able to provide your certificate of highest academic achievement.
• A growth mindset and eagerness to learn.

Why Join the Programme

• Be part of a select intake of 15 individuals developing highly sought-after skills.
• Gain real-world IT and AI experience while working on meaningful projects.
• Build a strong career foundation with industry-recognised certifications.
• Work in a supportive innovative environment with clear growth opportunities.

Personal and Eligibility Criteria

• South African nationality (Born Citizenship Status)
• Between the ages of 18-34.

  Selection Process

  • Eligibility Checks - (Previous enrolled Learnership Programmes)
  • Internal Assessments
  • Telephonic screening
  • Psychometric tests

    Applicants must meet the minimum criteria in each phase to progress. Please note: Our funders including YES Naspers and the Jobs Fund will also conduct eligibility checks.

    Employment Type: Full-Time

    Vacancy: 1