Call Centre Officer: People Management Contact Centre, Ref No. DOTP 80/2025

Western Cape Government; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job description

Overview

The Department of the Premier, Western Cape Government, requires a service-oriented individual to support internal staff across eleven departments by responding to HR-related enquiries through the People Management Contact Centre, which includes the Call Centre, Walk-in Centre, and Mobile Contact Centre services.

Responsibilities

• Respond to HR-related enquiries from internal staff across eleven departments via the People Management Contact Centre (Call Centre, Walk-in Centre, and Mobile Contact Centre).

Employment details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Government Administration

Notes

Boilerplate and listing extras (e.g., referral prompts, unrelated job postings, and AI-advertising slogans) have been removed to focus on the role description. No explicit qualifications are listed in the original description.