Business Process Engineer (Banking & Insurance)

Monocle Solutions; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading consulting firm is looking for experienced Process Engineers in Johannesburg to enhance business processes within financial services. Ideal candidates will have a Bachelor’s degree and 3+ years experience in process engineering or business analysis. Strong knowledge of banking and insurance processes is essential, along with experience in tools like Visio and Bizagi. This role offers a vibrant company culture and competitive compensation. Join to make a difference in finance and grow your career.

Benefits

Unlimited training and development

Unparalleled growth and exposure

Unique company culture

Ultra-competitive compensation

Qualifications

• 3+ years of experience in process engineering or business analysis within financial services.
• Strong understanding of banking or insurance processes, products and regulatory environment.
• Proven track record of delivering end-to-end process improvement projects.

Responsibilities

• Analyze current-state processes, identify inefficiencies, and develop detailed process maps.
• Align processes with risk and control frameworks.
• Collaborate with stakeholders and facilitate requirement gathering.

Skills

Process Analysis & Design

Regulatory Compliance

Stakeholder Engagement

Process Modelling Tools

Automation Awareness

Education

Bachelor’s degree in Business, Finance, Engineering or related field

Tools

Visio

Bizagi

Signavio

ARIS

Lucidchart

Job description

Accelerate Your Career

At Monocle, we believe work is more than a job. It is a chance to make a difference in the world of finance, to fulfil your potential, to build friendships with ambitious, positive, likeminded people, and to gain invaluable industry experience and critical skills that will make you a highly sought‑after management consultant.

Monocle’s Employee Value Proposition

Monocle is a people‑centric, independent consulting firm specialising in banking and insurance. Our greatest asset is our people, and we empower them to unlock their full potential and feel fulfilled in their careers. We cultivate a vibrant culture built on growth mindset, collaboration, support, social connection, continuous learning, and mentorship, while upholding integrity, diversity, and well‑being.

Monocle Offers

• Unlimited training and development – we prioritise continuous upskilling.
• Unparalleled growth and exposure – projects across banks and insurers in Johannesburg, Cape Town, London and Amsterdam.
• Unique and vibrant company culture – social clubs and activities.
• Ultra‑competitive compensation – recognising and rewarding true talent.

Process Engineer Role

Monocle is seeking experienced Process Engineers with strong financial services backgrounds to join our growing consulting practice. You will analyse, design, optimise and document end‑to‑end business processes across banks and financial institutions.

Key Responsibilities

• Process Analysis & Design – map and analyse current‑state processes, workflows and systems; identify inefficiencies, bottlenecks and control gaps; develop detailed process maps, SOPs, RACI charts and related documentation.
• Regulatory & Compliance Alignment – align processes with data governance, risk and control frameworks (RCSA, risk/control matrices).
• Engagement & Change Enablement – collaborate with stakeholders across business, operations, IT and risk; facilitate workshops, interviews and requirement gathering; define and track KPIs to measure process performance.
• Technology & Tools – leverage leading process modelling and mining tools (Visio, Bizagi, Signavio, ARIS, Lucidchart, Celonis).

Qualifications and Experience

• Bachelor’s degree in Business, Finance, Engineering or related field (postgraduate advantageous).
• 3+ years’ experience in process engineering, business analysis or operational improvement within financial services.
• Strong understanding of banking or insurance processes, products and regulatory environment.
• Proven track record of delivering end‑to‑end process improvement projects.
• Hands‑on experience with process modelling tools (Visio, ARIS, Bizagi, Signavio, Lucidchart).
• Familiarity with automation and digital transformation initiatives (RPA, workflow tools).
• Exposure to data management, process governance and risk frameworks is beneficial but not required.

Additional Advantages

• Lean Six Sigma Green Belt / Black Belt.
• BPM certifications (e.g., ABPMP CBPP, OCEB 2).
• Agile/Scrum certifications (PSM, SAFe).
• Financial risk/regulatory certifications (FRM, CFA, PRM).

Ideal Consultant Profile

• Enquiring mind, eager to learn and improve professional skillset.
• Thrives in a dynamic environment with no two days alike.
• Enthusiastic approach to work, high performer, excellent communicator with exceptional verbal and written skills.
• Works well under pressure to meet client objectives and enjoys interacting with others at work and social events.
• Works independently and in a team, shares Monocle values.

Recruitment Process

During the interview process you will meet people and culture representatives, company executives and demonstrate your cognitive abilities in various assessments. We will determine whether Monocle is a good fit for you and your career aspirations, so please come prepared with any questions you may have.

Apply Today

If you have a passion for finance and problem‑solving, a relevant qualification, and think you have what it takes to join a team of your smartest and most driven peers, start your Monocle journey today!