Business Development Manager : Tourism & Hospitality

Bothongo Group Management (Lion Park); Johannesburg; On-site; ZAR 300,000 - 700,000; Full time

Job summary

An established industry player is seeking a dynamic Business Development Manager to spearhead growth in the hospitality sector. This role involves developing strategic plans, analyzing market trends, and building strong client relationships to drive sales and meet KPIs. The ideal candidate will have a proven track record in sales, excellent negotiation skills, and the ability to think strategically to identify new business opportunities. Join a forward-thinking company that values innovation and collaboration, and make a significant impact in a vibrant industry. If you're passionate about hospitality and ready to take your career to the next level, this opportunity is for you.

Qualifications

• 5-7 years of experience in business development or sales in hospitality.
• Bachelor's degree in Business, Marketing, or Hospitality preferred.

Responsibilities

• Develop strategic plans to grow market share in hospitality.
• Build and maintain relationships with clients and stakeholders.

Skills

Sales Expertise

Negotiation Skills

Market Knowledge

Client-Focused

Communication Skills

Strategic Thinking

Project Management

Problem Solving

Team Collaboration

Education

Bachelor's degree in Business

Bachelor's degree in Marketing

Bachelor's degree in Hospitality Management

Job description

Business Strategy & Growth:

Develop and implement strategic plans to grow the company’s market share in the hospitality industry.

Analyze market trends and competitor offerings to identify potential areas for expansion.

Identify and target new business opportunities within the hospitality sector, including hotels, resorts, event venues, and restaurants.

Develop and execute plans to meet sales targets and KPIs.

Client Acquisition & Relationship Management:

Build, maintain, and nurture strong relationships with potential and existing clients, including senior executives, key decision-makers, and stakeholders.

Negotiate contracts and manage the proposal process to secure new business.

Engage in proactive outreach through cold calls, meetings, industry networking events, and presentations to acquire new clients.

Ensure excellent customer satisfaction through regular follow-ups and by addressing client needs.

Market Research & Analysis:

Conduct research to identify emerging market trends and new business opportunities within the hospitality sector.

Collaboration & Internal Communication:

Work closely with marketing, operations, and product teams to tailor solutions that meet client needs and align with the company’s objectives.

Reporting & Forecasting:

Prepare regular sales forecasts, pipeline reports, and updates for senior management.

Track progress against sales targets and adjust strategies as needed.

Key Skills & Competencies:

Sales Expertise: Proven experience in sales or business development, ideally within the hospitality industry.

Negotiation Skills: Strong negotiation and deal-closing capabilities.

Market Knowledge: Deep understanding of the hospitality market, including trends, competition, and customer needs.

Client-Focused: Excellent customer service skills, with a focus on building long-term relationships.

Communication Skills: Strong verbal and written communication skills with the ability to present and influence at all levels.

Strategic Thinking: Ability to think critically and develop strategies that drive business growth.

Project Management: Skilled in managing multiple projects simultaneously, with an eye for detail and deadlines.

Problem Solving: Ability to think creatively and strategically to overcome challenges.

Team Collaboration: Experience working collaboratively with cross-functional teams.

Qualifications:

Education: A bachelor’s degree in Business, Marketing, Hospitality Management, or a related field is preferred.

Experience: Minimum of 5 - 7 years of experience in business development, sales, or account management in the hospitality or related industry.