Business Development Associate

Western Union; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A global payment solutions provider is seeking a Business Development Associate in Gauteng, Johannesburg. This role involves supervising agent activation, overseeing sales productivity, and driving revenue through partnerships. Ideal candidates possess over 4 years of client-facing sales experience and a bachelor's degree in business or marketing. Fluency in English is essential, with knowledge of French or Portuguese being advantageous.

Qualifications

• 4 or more years of client-facing sales experience in a multicultural environment.
• Knowledge of global payments and money movement ecosystems.
• Fluency in English is required; good French or Portuguese is advantageous.

Responsibilities

• Support and supervise agent activation (retail and/or digital).
• Oversee productivity of points of sale, ensuring transactions generate revenue.
• Drive success of 3rd Party Partnerships' long-term revenue.
• Collaborate with sales leaders to develop execution plans for regional sales.

Skills

Client-facing sales experience

Customer service skills

Interpersonal skills

Decision-making skills

Education

Bachelor’s degree in business administration or marketing

Job description

Job title : Business Development Associate

Job Location : Gauteng, Johannesburg

Deadline : October 03, 2025

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Role Responsibilities

• You will support and supervise the activation of the agent (retail and / or digital).
• You will be responsible for the life cycle of the agent in its territory.
• You will oversee the productivity of the points of sale, whether they are old or new, that is, ensure that they generate the transactions for the business.
• You’ll also be selling Western Union cross-border money movement solutions to Fintech’s, Payment Operators, Aggregators, Mobile Networks and Mid-tier regional and global Financial Institutions (FI).
• We’ll look upon you to significantly drive the number and success of 3rd Party Partnerships’ long-term revenue.
• You’ll use your management skills to collaborate with WU sales leaders to develop holistic WU market execution plans for regional sales whilst successfully signing, implementing, and retaining clients with the most significant customer base in key markets.

Role Requirements

• 4 or more years of client-facing sales experience and customer service in a multicultural environment.
• Knowledge of global payments and money movement ecosystems.
• Bachelor’s degree in business administration or marketing.
• Strong decision-making skills.
• Good interpersonal skills to negotiate, present, and listen to your agents and build trust and confidence with them while you are reporting your strategy.
• This role may require travel within the region. Fluency in English is required, and a good level of French or Portuguese fluency is advantageous.
• Sales / Retail / Business Development jobs