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A leading business solutions provider in Johannesburg seeks an experienced Business Analyst to conduct stakeholder interviews, analyze business processes, and document system functionalities. Candidates should have a minimum of 5 years of experience in business and systems analysis and a strong understanding of business analysis methodologies. Proficiency in tools such as Visio is essential for success in this role.
Conduct stakeholder interviews and workshops to gather detailed insights.
Conduct in-depth analysis of the current system, including end-to-end business processes supported by the system, data flows, user interactions and system integrations.
Identify and document system functionalities, business rules, user roles and access levels, dependencies and constraints and integration points with other systems.
Develop comprehensive "as-is" business process documents.
Create use case specifications to reflect current system usage.
Create detailed system architecture diagrams, data models and interface specifications.
Document pain points, manual workarounds and opportunities for improvement.
Document the current technical design including system architecture (application layers, components, and infrastructure), data models and entity relationships, interface specifications and integration protocols, security and access control mechanisms.
Provide traceability between business requirements and technical components.
Matric and tertiary qualification.
Minimum 5 years experience in business and systems analysis.
Proven experience in business analysis, systems analysis and technical documentation.
Strong understanding of business analysis methodologies (e.g., BABOK).
Proficiency in tools such as Visio and UML modelling
Experience in documenting complex systems and integrations.
Excellent communication and stakeholder engagement skills.