Business Analyst

Reverside; Gauteng; On-site; ZAR 400,000 - 600,000; Full time

Job summary

An established IT services provider is seeking an experienced Intermediate Business Analyst to translate stakeholder needs into actionable documentation and improve business efficiencies. Strong analytical and communication skills are required, along with experience in SQL for data analysis and reporting. The ideal candidate will collaborate effectively with technical teams and manage stakeholder expectations in dynamic projects across diverse industries.

Qualifications

• Strong documentation, use case design, and workflow visualization skills.
• Analytical approach to problem evaluation and solution identification.
• Deep understanding of financial processes, particularly in banking and payments.
• Ability to use data-driven insights to support business strategies.
• Strong verbal and written communication skills.

Responsibilities

• Translate stakeholder needs into clear, actionable documentation.
• Design use cases, process flows, and workflow diagrams to improve efficiency.
• Evaluate complex problems and identify optimal solutions.
• Support decision-making by analyzing data and providing insights.
• Facilitate clear communication between stakeholders and technical teams.

Skills

Business Analysis

Critical Thinking

Business Acumen

Decision-Making

Communication

Stakeholder Management

Problem-Solving

Data Visualization

Programming Basics

Tools

SQL

Power BI

Job description

Overview

Reverside is an established IT services provider focused on delivering high-quality Software Development, IT Resourcing, Digital Transformation, and Systems Support solutions. We are continually seeking skilled professionals to join our growing team and contribute to innovative technology projects across diverse industries.

We are looking for experienced Intermediate Business Analysts with a keen eye for detail and a passion for solving complex business challenges. If you excel at translating ideas into clear requirements, collaborating across teams, and leveraging data to drive smart decisions, we’d love to hear from you.

Responsibilities

• Translate stakeholder needs into clear, actionable documentation.
• Design use cases, process flows, and workflow diagrams to improve efficiency.
• Evaluate complex problems and identify optimal solutions.
• Support decision-making by analyzing data and providing insights.
• Facilitate clear communication between stakeholders and technical teams.
• Build strong stakeholder relationships and manage expectations effectively.
• Address business challenges with innovative and practical solutions.
• Perform data analysis using SQL and create data visualizations, dashboards, and reports (e.g., Power BI).
• Collaborate closely with developers and architects, leveraging basic programming knowledge (e.g., Java).

Skills & Competencies / Qualifications

• Business Analysis: Strong documentation, use case design, and workflow visualization skills.
• Critical Thinking: Analytical approach to problem evaluation and solution identification.
• Business Acumen: Deep understanding of financial processes, particularly in banking and payments (SWIFT MT/MX).
• Decision-Making: Ability to use data-driven insights to support business strategies.
• Communication: Strong verbal and written communication skills.
• Stakeholder Management: Proven ability to manage relationships and expectations across teams.
• Problem-Solving: Innovative approach to addressing business challenges.
• Data Visualization: SQL expertise with the ability to design dashboards (Power BI or similar).
• Programming Basics: Understanding of Java or similar programming languages to enhance collaboration with technical teams.