Broker Support & Administration Specialist

O'Brien Recruitment; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment firm is seeking a detail-oriented Broker Consultant to support the Sales Support function in the financial services sector. Key responsibilities include managing broker applications, resolving queries, and maintaining documentation accuracy. Ideal candidates should possess Grade 12, 3–5 years experience in insurance, and proficiency in MS Office. This permanent role based in Western Cape offers an opportunity to thrive in a robust team environment.

Qualifications

• 3–5 years experience in Financial Services or Funeral Insurance.
• Prior experience providing administrative support to brokers.
• Excellent written and verbal English communication skills.

Responsibilities

• Capture broker information accurately on internal systems.
• Compile and manage broker application documentation.
• Follow up with brokers on outstanding documentation.
• Handle broker queries and assist with resolving escalations.
• Liaise with internal departments to support broker processes.

Skills

Broker liaison skills

Strong communication skills

Organizational skills

Intermediate Excel proficiency

Education

Grade 12

Administration qualification

Tools

MS Office

Job description

A leading recruitment firm is seeking a detail-oriented Broker Consultant to support the Sales Support function in the financial services sector. Key responsibilities include managing broker applications, resolving queries, and maintaining documentation accuracy. Ideal candidates should possess Grade 12, 3–5 years experience in insurance, and proficiency in MS Office. This permanent role based in Western Cape offers an opportunity to thrive in a robust team environment.