Brand Ambassador - Morningside

CaRRoL BoYeS; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading luxury homeware brand in Durban is seeking a Brand Ambassador to engage with customers and drive sales. The ideal candidate has at least 2 years of luxury retail experience, strong communication skills, and a passion for art and design. This role includes meeting sales targets, ensuring attractive merchandising, and providing an exceptional customer experience.

Qualifications

• Minimum of 2 years of experience in luxury retail.
• Ability to work effectively in a dynamic retail environment.
• Passion for art and design.

Responsibilities

• Meet daily, weekly, and monthly sales targets.
• Ensure visual merchandising is attractive and on-brand.
• Provide a pleasant and professional customer experience.
• Process sales transactions accurately.
• Maintain product knowledge to assist customers.

Skills

Luxury retail experience

Exceptional sales skills

Strong communication skills

Interpersonal skills

Product knowledge

Education

Matric / Grade 12 or Equivalent

Job description

About the Company

Carrol Boyes is an iconic South African brand, merging art and homeware to create functional art. As a leading homeware brand, we bring luxury into every room of the home, creating memorable moments in the everyday lives of people both nationally and internationally.

About the Role

As a Brand Ambassador at Carrol Boyes, you’ll be the face of our brand — engaging with customers, showcasing our beautifully designed functional art, and driving sales in a vibrant retail setting. With your luxury retail experience, passion for design, and exceptional sales skills, you'll help build memorable customer experiences and maintain our brand’s high standards.

Responsibilities

• Meet daily, weekly, and monthly sales targets
• Ensure visual merchandising is attractive, on-brand, and stock levels are maintained.
• Replenish shelves regularly and ensure product displays are neat and enticing.
• Provide a pleasant and professional customer experience that reflects the Carrol Boyes brand.
• Process sales transactions accurately and efficiently, following proper procedures.
• Reconcile daily till sales and complete banking activities with accuracy and integrity.
• Maintain product knowledge to confidently assist and educate customers.
• Support promotional campaigns and in-store events.
• Perform any additional duties as assigned by the store manager.

Qualifications & Experience

• Qualifications: Matric / Grade 12 or Equivalent
• Minimum of 2 years of experience in luxury retail.
• Strong communication and interpersonal skills.
• Ability to work effectively in a dynamic retail environment.
• A passion for art and design.