Bilingual Italian/English Customer Care Pro

TaskUs; South Africa; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading outsourcing company in South Africa seeks a Customer Care Specialist to deliver exceptional service. Candidates must be fluent in Italian and English, computer literate, and possess strong problem-solving skills. The company offers competitive salaries, benefits, and professional growth opportunities in an inclusive environment. Join our team to make a difference in customer experiences.

Benefits

Competitive salary

Great benefits package

Professional growth opportunities

Fun and inclusive workplace

Qualifications

• Must be fluent in both Italian and English, written and spoken.
• Computer literate with proficiency in Windows OS and Apple OS.
• Must be adaptable and flexible, demonstrating the ability to work with process changes.

Responsibilities

• Deliver exceptional customer service by promptly addressing customer inquiries.
• Research and provide accurate and timely responses to inquiries.
• Identify and escalate priority issues to internal teams.

Skills

Fluent in Italian

Fluent in English

Problem-solving skills

Great communication skills

Adaptable and flexible

Tools

Microsoft Office

Google applications

Job description

A leading outsourcing company in South Africa seeks a Customer Care Specialist to deliver exceptional service. Candidates must be fluent in Italian and English, computer literate, and possess strong problem-solving skills. The company offers competitive salaries, benefits, and professional growth opportunities in an inclusive environment. Join our team to make a difference in customer experiences.