Banker, Transactional, Premium

Standard Bank Group; East London; On-site; ZAR 300,000 - 450,000; Full time

Job summary

Join Standard Bank Group as an Account Analyst to support Relationship Managers in operational functions for a Premium or Growth portfolio. The role focuses on compliance, client relations, and requires relevant experience in banking. You will contribute to driving growth in Africa by ensuring customer service excellence.

Qualifications

• 3-4 years experience as an account analyst or similar position.
• Exposure to lending principles and customer service.

Responsibilities

• Support Relationship Manager with administrative functions and portfolio management.
• Ensure compliance requirements are met and act as a contact point for the client.

Skills

Customer Acceptance & Review

Product Knowledge

Risk Management

Articulating Information

Embracing Change

Education

NQF6 (FAIS recognised)

FAIS Representative certification

Job description

Job Description: To support the Relationship Manager with the day-to-day administrative functions, portfolio management, entrenchment, and operational functions for an allocated Premium or Growth portfolio.

To ensure that all compliance requirements within the portfolio are met and act as a central contact point for the client, providing sales and service fulfilment aligned to segment targets.

Qualifications

• Minimum Qualification: NQF6 (FAIS recognised)
• Licenses and Certifications: FAIS Representative

Experience Required

• 3-4 years previous experience as an account analyst or similar position to gain exposure to lending principles and customer service.

Product Knowledge

• Business Banking
• Agricultural Knowledge / Experience

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Directing People
• Embracing Change

Technical Competencies:

• Customer Acceptance & Review (Business Banking)
• Product Knowledge (Business Banking)
• Risk Acceptance
• Risk Identification
• Risk Management

Careers: Are you passionate about Africa's potential?

Are you driven to win?

At Standard Bank Group, a team of over 50 dedicated individuals share one common purpose: Africa is our home, we drive her growth.

We believe our people are our greatest asset, and we strive to create a thriving environment where you can bring your whole self to work, pursue your dreams, and see your ideas shape a brighter future for Africa.

Join us if you're ready to turn your passion into impact and make a real difference as part of a dynamic team.

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Banker Transactional Premium • East London, Eastern Cape