Bakery Manager

Profile Personnel; East London; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail food store in East London is seeking a Bakery Manager to oversee daily operations, manage staff, and ensure high-quality baked goods. The ideal candidate will have at least 3 years of experience in a bakery environment, strong leadership skills, and a commitment to customer service. This role includes financial management and product development responsibilities, fostering an innovative atmosphere in the bakery section.

Qualifications

• 3 years proven experience in a bakery or food production environment.
• Previous management experience is required.
• Experience in retail or grocery store is essential.

Responsibilities

• Oversee daily operations of the bakery department.
• Supervise bakery staff activities and ensure quality standards.
• Manage inventory and order supplies as needed.
• Provide excellent customer service and engage with customers.

Skills

Strong leadership and team management skills

Excellent customer service and communication abilities

Proficiency in inventory management and financial tracking

Knowledge of baking techniques and health regulations

Education

High school diploma or equivalent

Food Handling or Safety Certification

Job description

Bakery Manager required for a new Retail food store based in East London

Job Overview

As the Bakery Manager, you will oversee the daily operations of the bakery department. Your role is crucial in ensuring the production and delivery of high-quality baked goods while providing excellent customer service and maintaining a profitable bakery section.

Key Responsibilities may include but are not limited to the following

Operational Management

• Supervise and coordinate bakery staff activities.
• Ensure the bakery department operates efficiently and meets quality standards.
• Monitor inventory levels and order supplies as needed to maintain stock.
• Manage the preparation and presentation of baked goods to ensure freshness and quality.

Staff Management

• Recruit, train, and mentor bakery staff.
• Schedule shifts and manage staff rosters to ensure adequate coverage.
• Conduct performance reviews and provide feedback to staff.

Customer Service

• Provide excellent customer service by addressing customer inquiries and resolving complaints.
• Create a welcoming atmosphere in the bakery section.
• Engage with customers to understand their needs and preferences.

Quality Control

• Maintain high standards of hygiene and cleanliness in the bakery area.
• Ensure compliance with health and safety regulations.
• Implement quality control procedures to guarantee the freshness and quality of all baked products.

Financial Management

• Monitor and manage bakery department budgets and financial performance.
• Analyze sales data and adjust strategies to meet sales targets.
• Control costs by managing waste and optimizing inventory.

Product Development

• Develop and introduce new products and recipes to attract and retain customers.
• Monitor market trends and adjust offerings to meet customer preferences.

Compliance

• Ensure all bakery operations comply with relevant regulations and policies.
• Maintain accurate records related to bakery operations and inventory.

Requirements

• High school diploma or equivalent; additional culinary or management qualifications are a plus.
• Food Handling or Safety Certification is highly desirable.
• 3 years proven experience in a bakery or food production environment, with previous management experience.
• Experience in retail or grocery store is essential.

Skills

• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Proficiency in inventory management and financial tracking.
• Knowledge of baking techniques, recipes, and health and safety regulations.

Personal Attributes

• Strong organizational skills with the ability to multitask and prioritize effectively.
• Creative and innovative approach to product development.
• Attention to detail and commitment to high standards of quality

Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.