Automation Support Specialist

Rosstone Professional Solutions; Randburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading technology firm in South Africa is seeking an Automation Support Specialist to ensure the reliable operation of banking automation solutions. The ideal candidate will have a degree in IT or a related field and over 5 years of experience in automation support within financial services. Certifications in ITIL v4 and RPA tools such as UiPath and Automation Anywhere are required. This role plays a crucial part in delivering compliance and value aligned with business strategies.

Qualifications

• Minimum 5 years in automation/RPA support within financial services.
• Familiar with banking operations including payments, compliance, and risk.
• Certifications in ITIL v4 and RPA platforms are required.

Responsibilities

• Provide cradle-to-grave support for banking automation solutions.
• Ensure reliability and compliance with business objectives.
• Deliver value in line with the enterprise automation strategy.

Skills

Automation/RPA support

Banking operations familiarity

Problem-solving skills

Education

Degree/Diploma in IT, Computer Science, or Banking Technology

Tools

UiPath

Automation Anywhere

Power Automate

Job description

Automation Support Specialist

Role Purpose

To contribute towards business success by providing proactive and reactive cradle-to-grave support for the sustained operation of banking automation solutions. This role ensures reliability, compliance, and value delivery in line with the agreed business case and the overall enterprise automation strategy.

Qualifications & Experience

• Education: Degree/Diploma in IT, Computer Science, or Banking Technology.
• 5 years plus in automation/RPA support within financial services.
• Familiarity with banking operations (payments, compliance, risk).
• Certifications: ITIL v4, RPA platform certifications (UiPath, Automation Anywhere, Power Automate).