Automation Support Specialist

Penny The Recruiter; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A recruitment agency in Johannesburg seeks an Automation Support Specialist to facilitate onboarding of Blue Prism automation solutions. The successful candidate will support business needs, verify installations, and liaise with stakeholders. A completed tertiary qualification and Blue Prism Associate Developer certification are required, along with experience in the Blue Prism Control Room.

Qualifications

• 1 year Experience as Automation Support Specialist or Automation Enablement Specialist.
• Proven track record of supporting operations within the Blue Prism Control Room.

Responsibilities

• Facilitate onboarding of automation solutions and integration within the business.
• Support business needs and identify challenges related to Blue Prism solutions.
• Verify software and application after installation.

Skills

Automation Support

Blue Prism Control Room

Education

Completed tertiary qualification in related fields

Blue Prism Associate Developer Certification (AD01)

Job description

What you will be doing

• To contribute towards business success by facilitating the on-boarding of automation solutions / Virtual Employees and facilitating the acceptance and integration of these solutions within the business client work environment.
• Facilitate all operational processes to support business needs, and proactively identify potential challenges or issues related to the acceptance and integration of Blue Prism automation solutions from the Control Room.
• Ensure understanding of the operational requirement of the automation solutions at design stage.
• Initiate all required applications for the procurement and / or allocation of hardware and software functionality including licenses procurement.
• Remain updated regarding any changes to operational requirements during the development process.
• Initiate and facilitate the granting of the required system access for the automation solutions during QA and Production phases.
• Liaise with relevant stakeholders regarding anticipated enterprise infrastructure changes and initiate actions to manage these changes.
• Verify software and application after installation.
• Liaise with internal team on the progress of virtual employee setup.
• Proactively manage credential validity in Blue Prism.
• Assist with set-up and maintenance of Blue Prism schedules.
• Facilitate all virtual employee retirements on Blue Prism (Process sheet & Alfabet).
• Study and familiarize approved SDDs for RBB and ensure the information are loaded onto Alfabet.

What we are looking for

• Completed tertiary qualification in the related fields
• Certifications : Blue Prism Associate Developer Certification (AD01)
• 1 year Experience as Automation Support Specialist / Automation Enablement Specialist
• A proven track record of supporting operations within the Blue Prism Control Room, with at least one years experience operating systems within Blue Prism.

Please note that if you do not hear from us within 3 weeks, consider your application unsuccessful.