Assistant Store Manager: Lead Sales & Customer Experience

Cash Crusaders; Johannesburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in Johannesburg is seeking an experienced Assistant Manager to drive store performance, ensure exceptional customer experiences, and foster staff development. The ideal candidate will have proven retail management experience, strong leadership skills, and a passion for customer service. This role involves working retail hours, including weekends and public holidays, and adherence to company policies and procedures is essential.

Qualifications

• Proven retail management experience required.
• Strong leadership and people management skills essential.
• Excellent communication and organizational skills necessary.
• Target and results-oriented mindset needed.
• Passion for customer service and retail excellence important.

Responsibilities

• Drive store performance to achieve and exceed sales targets.
• Ensure exceptional customer experiences that exceed expectations.
• Train, develop and motivate staff to reach full potential.
• Ensure strict adherence to company policies and procedures.
• Oversee daily administrative duties including cash-ups and stock management.

Skills

Retail management experience

Leadership skills

Communication skills

Organizational skills

Customer service orientation

Job description

A leading retail company in Johannesburg is seeking an experienced Assistant Manager to drive store performance, ensure exceptional customer experiences, and foster staff development. The ideal candidate will have proven retail management experience, strong leadership skills, and a passion for customer service. This role involves working retail hours, including weekends and public holidays, and adherence to company policies and procedures is essential.