Assistant Store Manager - (Free State)

Econo Foods; Kroonstad; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A leading retail company seeks an experienced Assistant Store Manager for its Kroonstad location. You will drive sales, maintain store standards, and manage a high-performing team. The ideal candidate has 3-5 years of retail management experience, strong customer service skills, and a Grade 12 certificate. This role offers the opportunity to lead a dynamic team and achieve business objectives.

Qualifications

• 3-5 years of experience as a retail store manager or assistant manager, preferably in the FMCG retail industry.
• Proven track record of achieving sales targets and delivering excellent customer service.
• Valid Driver's license and preferably own vehicle.

Responsibilities

• Drive and promote sales by ensuring world-class customer service.
• Maintain outstanding store standards to optimize product availability and presentation.
• Recruit, train, and manage a high-performing team.

Skills

Sales target achievement

Customer service

Store operations management

Inventory management

Team leadership

Data analysis

Education

Grade 12 (Matric) certificate or equivalent qualification

Tertiary qualification

Tools

Microsoft Office

Job description

Overview

Job title: Assistant Store Manager - (Free State)

Job Location: Free State, Kroonstad

Closing date: 24 September 2025

Purpose of the Role

We are seeking a dynamic and experienced Assistant Retail Store Manager to lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. With an ability to reduce risk and stock losses, and ensure world-class store standards in order to meet business targets. The Assistant Store Manager will be responsible for all the operational aspects relating to the Store, as well as to empower and lead the team of employees to reach and exceed business objectives.

Key Responsibilities

• Drive and promote sales by ensuring world-class customer service.
• Ensure excellent customer service standards are maintained at all times.
• Maintain outstanding store standards by following the company merchandising standards, and promotion of stock, stock management, and merchandising to optimize product availability and presentation together with correct pricing of products.
• Assist in the receiving of stock, stock counts, managing expiry dates, and condition of stock.
• Recruit, train, and manage a high-performing team while building and supporting the company's HO HO LA culture.
• Cash Management, including preparing floats, daily banking, and providing cashier support.
• Management of team – training, coaching, and performance of team members.
• Maintain and adhere to all health and safety processes and regulations. Ensure hygiene requirements and food quality and safety standards are followed.
• Analyze store sales data and identify opportunities for growth and improvement.
• Oversee store operations, including opening and closing procedures, and security.
• Build and maintain positive relationships with customers, vendors, and stakeholders.

Qualifications & Experience

• Grade 12 (Matric) certificate or equivalent qualification. A tertiary qualification will be an advantage.
• 3-5 years of experience as a retail store manager or assistant manager, preferably in the FMCG retail industry, leading a team.
• Proven track record of achieving sales targets and delivering excellent customer service.
• Knowledge of retail operations, including inventory management, merchandising, and store procedures.
• Valid Driver's license preferably your own vehicle.

Competencies Required

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HO LA culture.
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast-paced and dynamic environment.
• Excellent communication and interpersonal skills. Ability to communicate fluently in English (written and verbal).
• Strong leadership and team management skills.
• Ability to analyze sales data and market trends to make informed decisions.
• Strong managerial abilities: Planning, organizing, and control. Strong problem-solving skills.
• Service oriented, confident and stress tolerance. Business acumen.
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.

Closing Date

• 24 September 2025