Assistant Store Manager: Drive Sales & Customer Loyalty

Clicks Group; Rustenburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A prominent retail chain in Rustenburg is seeking an Assistant Store Manager to drive sales and ensure outstanding service excellence. The successful candidate will support the Store Manager in all operational aspects, from financial performance to team management. Ideal applicants should hold a Grade 12 education, relevant business qualification, and possess at least one year of experience in retail management. Join a competitive team dedicated to customer loyalty and retail innovation.

Qualifications

• Minimum 1 year's experience in an assistant store management role in retail or FMCG.
• Understanding of financial management principles and compliance procedures.
• Knowledge of merchandising strategies and customer service excellence.

Responsibilities

• Support the Store Manager in operational efficiency and service excellence.
• Drive sales through promotional activities and customer loyalty initiatives.
• Execute visual merchandising to meet brand presentation standards.
• Manage employee schedules and administrative responsibilities.
• Ensure adherence to financial performance targets and compliance standards.

Skills

Customer service excellence

Financial management

Planning and organising

Problem-solving

Communication skills

Retail/FMCG background

Numeracy skills

Computer literacy

Education

Grade 12 (Maths 50% and English 50%)

Relevant Retail/Business Management qualification

Degree in Retail/Business Management

Job description

A prominent retail chain in Rustenburg is seeking an Assistant Store Manager to drive sales and ensure outstanding service excellence. The successful candidate will support the Store Manager in all operational aspects, from financial performance to team management. Ideal applicants should hold a Grade 12 education, relevant business qualification, and possess at least one year of experience in retail management. Join a competitive team dedicated to customer loyalty and retail innovation.