Application Engineer

0120 SMC Tools AB; Kempton Park; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A global tools solutions company seeks a technical expert for rotary drilling operations in South Africa, focusing on optimal tool performance and customer support. In this role, you will provide troubleshooting assistance and data analysis, conduct training sessions, and engage with cross-functional teams to drive product improvements and innovation. Ideal candidates have mining experience, strong communication skills, and a degree in Mining Engineering. This position may require travel to customer sites.

Qualifications

• Experience with operation and maintenance of drilling tools.
• Valid Class B driver's license.
• Ability to lead training sessions for operators and internal teams.

Responsibilities

• Provide troubleshooting support in rotary drilling operations.
• Analyze drilling performance data and identify opportunities.
• Support technical recommendations for commercial activities.

Skills

Hands-on experience in mining and drilling applications

Fluent in English

Ability to provide consultation and support product development

Strong communication skills

Problem-solving skills

Education

Degree in Mining Engineering or related technical field

Job description

Step into a role where your technical expertise truly makes an impact and contributes directly to more productive and safer drilling operations. At business area Mining and Division Rock Tools, you join a team dedicated to advancing performance in the field and supporting customers with solutions that drive real results.

About the job

In this role, you provide technical expertise and support to ensure the optimal use and performance of rotary drilling tools across diverse applications. You supervise tool usage, analyze performance data, and drive operational improvements that enhance productivity and reduce downtime. You collaborate cross‑functionally with R&D and commercial teams while promoting the highest safety standards in all drilling operations.

What you’ll do

• Provide troubleshooting support and technical guidance in rotary drilling operations.
• Facilitate training sessions for operators, customers, and internal teams.
• Collect, analyze, and interpret drilling performance data to identify opportunities.
• Share insights with R&D to support product improvements and innovation.
• Support commercial activities with technical recommendations and customer consultations.
• Maintain documentation related to operations, maintenance, and troubleshooting.

Location

This position is based on-site in Sandviken, Sweden, although South Africa and Zambia may also be options. Regular travel to customer sites is part of the role.

Your profile

You have hands‑on experience in mining and drilling applications, and you’re confident working with the operation and maintenance of drilling tools. You’re able to provide consultation, make recommendations, and support product development in collaboration with the commercial team. A degree in Mining Engineering or experience in a related technical field is beneficial. You’re fluent in English and you hold a valid Class B driver’s license.

You’re a natural communicator who easily connects with both customers and colleagues. You take initiative, stay curious, and enjoy solving problems in the field. You work in a structured way, share technical insights, and are confident in leading training or discussions. You’re collaborative, safety‑minded, and motivated by improving performance and helping others succeed.

Our culture

At Sandvik, we’re tech driven, innovative and entrepreneurial. We believe that success is a team effort so we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential. So, we invest in supporting each other, learning together and celebrating our differences.