Account Manager

Elsevier; Krugersdorp; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading global information and analytics company is seeking an experienced Account Manager to enhance client satisfaction while driving revenue and sales for scientific products. In this role, you’ll be responsible for achieving revenue targets, developing tailored account plans, and maintaining key relationships across various sectors. With a focus on consultative sales, the successful candidate will have a proven track record in account management and expertise in strategic planning. Join us to help advance science and improve health outcomes.

Benefits

Comprehensive Health Insurance

Flexible Working Arrangement

Group Life Insurance

Employee Assistance Program

Various Paid Time Off

Qualifications

• Proven senior-level experience in sales or account management.
• Ability to operate strategically and tactically.
• Success in selling technology and solutions.
• Self-motivated with relationship-building skills.
• Proficiency in strategic planning and expanding business.

Responsibilities

• Achieve revenue targets for a portfolio including scientific databases and solutions.
• Understand client needs through a consultative approach.
• Develop market-specific sales strategies and account plans.
• Maintain records in Salesforce and review forecasts.
• Monitor competitor activity and gather market insights.
• Build relationships with key decision-makers.

Skills

Sales proficiency

Communication skills

Relationship building

Consultative selling

Strategic account planning

Market insights analysis

Research administration knowledge

Tools

Salesforce

Clari

Job description

Account Manager - RI Solution Sales

Are you a talented sales professional?

Would you like to join a company that helps advance science, technology and health?

About our Team

Our Academic & Government team helps our communities accelerate knowledge for a better world by helping to establish, discover and advance knowledge. We do this by turning scientific discoveries into peer reviewed knowledge, hosting the world’s richest corpus of knowledge, allowing users to unlock insights from content and by measuring the quality and impact of research - turning insights into outcomes.

About the Role

As a key partner to your accounts, you will engage with stakeholders to measure and enhance client satisfaction with our products. Your focus will be on delivering exceptional customer support and value-added services to drive retention and renewals. You will also identify and develop opportunities to sell new and additional Solutions products, building strong, long-term relationships.

Responsibilities

• Achieve revenue targets for a portfolio including scientific databases, Solutions Products, and Content Licensing.
• Understand client needs through a consultative approach, crafting tailored propositions aligned with company sales strategy. Collaborate closely with regional and federal government agencies on projects involving scientific databases and solutions.
• Develop and execute market-specific sales strategies and account plans, adapting approaches to meet diverse client needs while adhering to company policies.
• Maintain up-to-date records in Salesforce; use sales enablement tools like Clari to review forecasts and adjust strategies accordingly.
• Monitor competitor activity and gather market insights to inform product development and Go-To-Market strategies. Represent the company at trade shows and conferences with clear objectives.
• Build and nurture relationships with key decision-makers and influencers to support Elsevier’s strategic goals.
• Analyze and integrate information from projects, customer feedback, market trends, and technical knowledge to optimize sales efforts.

Requirements

• Proven senior-level experience in sales, account management, or related roles.
• Ability to operate strategically, tactically, and operationally.
• Demonstrated success in selling technology and solutions, with a consultative sales approach.
• Self-motivated, driven, and skilled at building relationships across multiple internal and external stakeholders, including senior executives.
• Expertise in strategic account planning and expanding business within customer institutions.
• Knowledge of Research Intelligence solutions and complex solution-selling methodologies.
• Experience working with or within research administration and management, familiarity with regional or national research programs, collaboration networks, and key stakeholders.
• Excellent verbal and written communication and presentation skills.
• High proficiency in both Hindi and English.

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working for You

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Comprehensive Health Insurance: Covers you, your immediate family, and parents.
• Enhanced Health Insurance Options: Competitive rates negotiated by the company.
• Group Life Insurance: Ensuring financial security for your loved ones.
• Group Accident Insurance: Extra protection for accidental death and permanent disablement.
• Flexible Working Arrangement: Achieve a harmonious work-life balance.
• Employee Assistance Program: Access support for personal and work-related challenges.
• Medical Screening: Your well-being is a top priority.
• Modern Family Benefits: Maternity, paternity, and adoption support.
• Long-Service Awards: Recognizing dedication and commitment.
• New Baby Gift: Celebrating the joy of parenthood.
• Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
• Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
• Free Transport pick up and drop from the home -office - home (applies in Chennai).

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Here to access benefits specific to your location.

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