2nd Line Infrastructure Support Engineer - Uptime & Cloud

Rochester Furniture Ltd.; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading furniture retailer in South Africa is seeking an Infrastructure Support Engineer responsible for maintaining and optimizing IT infrastructure. This role requires a bachelor's degree in Computer Science and experience in server administration, virtualization, and networking. Key duties include providing 2nd line support, monitoring systems, and resolving technical issues. The ideal candidate will possess excellent problem-solving skills and the ability to work collaboratively. Relevant certifications are advantageous. This role is based in Gauteng.

Qualifications

• Proven experience as an Infrastructure Support Engineer or in a similar role.
• Strong knowledge of server administration, virtualization, and networking principles.
• Experience with cloud platforms is a plus.

Responsibilities

• Provide 2nd line infrastructure support to ensure service level targets are achieved.
• Monitor enterprise systems and infrastructure to ensure system uptime.
• Diagnose and resolve hardware, software, and network issues promptly.

Skills

Server administration

Virtualization

Networking principles

Problem-solving

Communication skills

Education

Bachelor's degree in Computer Science or related field

Tools

Windows Server

Linux

Unix

AWS

Azure

Job description

A leading furniture retailer in South Africa is seeking an Infrastructure Support Engineer responsible for maintaining and optimizing IT infrastructure. This role requires a bachelor's degree in Computer Science and experience in server administration, virtualization, and networking. Key duties include providing 2nd line support, monitoring systems, and resolving technical issues. The ideal candidate will possess excellent problem-solving skills and the ability to work collaboratively. Relevant certifications are advantageous. This role is based in Gauteng.