Regulatory Affairs jobs in Singapore

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders, 8xplore. Chinatown Heritage Centre and UBE.

Are you a hardworking, results-oriented, and fun team player with a passion for the travel and tourism industry? Do you excel in customer service? If so, you might be the perfect fit for our team at the Chinatown Heritage Centre in Singapore. Join us and play a critical role in our daily operations as we continue to grow and thrive in the post-pandemic travel industry.

• Manage ticketing, bookings, tour scheduling, and merchandise sales.
• Deliver excellent customer service and assist with general enquiries.
• Support guided tours by coordinating with guides and preparing visitor groups.
• Maintain the cleanliness, condition, and security of exhibits and equipment.
• Respond to feedback and resolve visitor issues with professionalism.
• Submit daily activity and operations reports to the Centre Director and Manager.
• Participate in staff training, team briefings, and operational updates.
• Handle ad-hoc tasks as needed.

• Excellent verbal and interpersonal skills.
• Strong organisational and multitasking abilities.
• Willingness to work in a fast-paced environment and continuously learn.
• Proficiency in MS Office and tour management software.
• Ability to work under pressure and meet deadlines.
• Knowledge of travel regulations and industry standards.
• Fluency in English and preferably one other language (e.g. Mandarin / Malay / Tamil), both verbal and written.
• Able to work on public holidays and weekends.

• Full Time: 930am to 730pm

• A background in tourism and hospitality is preferred.
• Fresh graduates are welcome to apply.