WAITER SUPERVISOR

PICA WORLD PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A dynamic hospitality establishment in Singapore is seeking a Waiter Supervisor to lead all aspects of restaurant operations. The ideal candidate will ensure high-quality service, motivate staff, and manage both front and back of the house operations. Responsibilities include maintaining revenue and quality goals, overseeing customer experiences, and ensuring compliance with health regulations. Strong leadership and financial management skills are required. Competitive remuneration and development opportunities are offered.

Qualifications

• Proven work experience as a Restaurant Manager, Hospitality Manager, or similar role.
• Extensive food and beverage knowledge with ability to inform customers and wait staff.
• Strong leadership, motivational, and people skills.

Responsibilities

• Lead all aspects of restaurant operations and staff management.
• Ensure efficient restaurant operation and maintain high production and quality standards.
• Oversee dining room, check-in with customers, and balance seating capacity.

Skills

Leadership

Customer service

Financial management

Food and beverage knowledge

Restaurant management software

Education

Degree in Business Administration

Hospitality management or culinary schooling

Job description

We are looking for a Waiter Supervisor to lead all aspects of our Service operations. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Waiter Supervisor responsibilities include maintaining the restaurants revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

• Proven work experience as a Restaurant Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software/ POS
• Strong leadership, motivational and people skills
• Acute financial management skills
• Degree in Business Administration; hospitality management or culinary schooling is a plus