A leading furniture solutions provider in Singapore is seeking a Sales Support Executive to assist the Sales team with customer inquiries, order processing, and after-sales support. The role requires a minimum of 3 years in sales support or customer service, preferably within the furniture industry. The ideal candidate will possess excellent communication skills, organizational skills, and proficiency in Microsoft Office. This position is essential for ensuring efficient operations and enhancing customer experience.
Qualifikationen
Minimum 3 years experience in sales support or customer service, preferably in furniture.
Ability to liaise effectively with customers and stakeholders.
Attention to detail and proficiency in Microsoft Office suite.
Aufgaben
Assist the Sales team with customer inquiries and order processing.
Manage correspondences between suppliers and sales team.
Prepare sales quotes, invoices, and documentation accurately.
Coordinate delivery and installation with logistics team.
Prepare tender submissions and proposals on time.
Maintain accurate sales records and provide reporting.
Kenntnisse
Excellent communication skills
Interpersonal skills
Strong administration skills
Organizational skills
Attention to detail
Proficient in Microsoft Excel
Proficient in Microsoft Word
Proficient in Microsoft PowerPoint
Jobbeschreibung
Job Description
Assist the Sales team with customer inquiries, order processing, and after-sales support
Managing correspondences between suppliers and sales team
Work with Sales on providing quotations and proposal. Prepare sales quotes, invoices, and other documentation in a timely and accurate manner
Demonstrate and implement cost saving measures
Coordinate with the logistics team to ensure efficient delivery and installation of furniture products
Liaise with factories and logistic department on meeting deadline
Prepare mock-up samples & colours scheme confirmation for Client
Issue of PO to Respective Factories
Meeting with all related departments to ensure the feasibility of launching new products
Solve technical problems from project team, sales team and overseas projects to ensure on time delivery of projects
Discuss with suppliers about the feasibility of customized products
Arrange product LAB testing information and technical details
Understand all aspects of installation relating to furniture
Prepare tender submission and proposal
Prepare budget costing and proposal
Go through tender specifications with sales manager
Get final approval on costing from sales manager
Ensure tender is completed and submitted on time
Prepare PO and 3D drawings for factory to fabricate
Create presentation materials for customer presentation
Prepare design concepts for workplace layouts with sketches
Take an active approach to learn new products from the supplier range
Assist with ad hoc responsibility as per requested by sales team
Maintain accurate sales records and provide regular reporting to the Sales Manager
Support the implementation of sales strategies and initiatives
Contribute to the continuous improvement of sales processes and customer experience
Requirement
Minimum 3 years of experience in a sales support or customer service role, preferably in the furniture industry
Excellent communication and interpersonal skills, with the ability to effectively liaise with customers and internal stakeholders
Strong administrative and organizational skills, with attention to detail
Proficient in Microsoft Office suite (Excel, Word, PowerPoint)
Knowledge of furniture products and industry trends would be an advantage
A team player with a positive attitude and a willingness to learn and grow
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.