10,000+

Quality Assurance jobs in Singapore

Director, Cyber Service Excellence & Quality Innovation

Singtel Group

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago
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Laboratory Supervisor

ofi

Singapore
On-site
SGD 70,000 - 90,000
30+ days ago

Assistant Professor (Department of the Built Environment)

National University of Singapore

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Senior Associate, Document Checker (Structured Trade), IBG Operations (IBGO), Group Operations

DBS

Singapore
On-site
SGD 70,000 - 90,000
30+ days ago

Live Chat Moderator – Remote Customer Interaction

Mashreq Bank

Singapore
Remote
SGD 20,000 - 60,000
30+ days ago
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Transaction Manager - Officer

PowerToFly

Singapore
On-site
SGD 50,000 - 80,000
30+ days ago

Solutions Architect (Thailand)

Menlo Ventures

Singapore
Remote
SGD 70,000 - 90,000
30+ days ago

Senior Microbiologist I

Allergan

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago
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Technical Project Manager

CONSTRUCT PTE. LTD.

Singapore
Hybrid
SGD 80,000 - 100,000
30+ days ago

Production Engineer

SVANEHOJ SINGAPORE PTE. LTD.

Singapore
On-site
SGD 50,000 - 70,000
30+ days ago

Senior Manager, Global Supply Chain Management

KINERGY CORPORATION LTD.

Singapore
On-site
SGD 120,000 - 150,000
30+ days ago

Design Manager (Precast)

SUNWAY CONCRETE PRODUCTS (S) PTE LTD

Singapore
On-site
SGD 80,000 - 120,000
30+ days ago

Production Engineer

AP TECHNOLOGIES GROUP PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Property Development Manager

Centurion Corporation Limited

Singapore
On-site
SGD 80,000 - 120,000
30+ days ago

Quality Specialist (APAC)

ALL MARKET SINGAPORE PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

APAC Quality Specialist: Food Safety & Improvement

ALL MARKET SINGAPORE PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Logistics & Warehouse Executive

GP HOTEL MANAGEMENT PTE. LTD.

Singapore
On-site
SGD 40,000 - 60,000
30+ days ago

Complex Leader/ Cabin Crew In-Charge

SCOOT PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
30+ days ago

Full Stack Developer

BRIGHT POINT CAPITAL PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Project ManagerConstruction

Fuku

Singapore
On-site
SGD 80,000 - 100,000
30+ days ago

Senior Manager, Medical Informatics Office (Contract)

Singapore Health Services Pte Ltd (SingHealth HQ)

Singapore
On-site
SGD 80,000 - 100,000
30+ days ago

Assistant Manager, Subvention Operations

Agency for Integrated Care

Singapore
On-site
SGD 50,000 - 70,000
30+ days ago

Business Development Assistant Manager/ Business Executive

TSTAR Recruit Pte Ltd

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Sr. Director, APAC Resell Execution

ServiceNow

Singapore
On-site
SGD 120,000 - 160,000
30+ days ago

Product Manager, Finance Systems

ShopBack

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

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Director, Cyber Service Excellence & Quality Innovation
Singtel Group
Singapore
On-site
SGD 60,000 - 80,000
Full time
30+ days ago

Job summary

A leading technology services firm in Singapore is seeking a Cyber Service Excellence Manager/Director to ensure high-quality service delivery and meet contractual performance standards. The ideal candidate should have 10 to 15 years of experience, relevant certifications like CISSP and ITILv4, and possess strong leadership and problem-solving skills. This is a great opportunity to drive continuous improvements and innovations in service delivery within a dynamic team environment.

Qualifications

  • 10-15 years of relevant experience in technology services.
  • CISSP, CISM, CISA, and ITILv4 certifications preferred.
  • Strong understanding of ITILv4/ISO 20000 standards.

Responsibilities

  • Ensure services meet contractual performance standards.
  • Prevent customer escalations and missed SLAs.
  • Drive service improvements through process optimization.
  • Lead quality management activities and reviews.

Skills

ITIL practices
Process optimization
Security operations
Communication skills
Problem-solving
Leadership skills

Education

Degree in Computer Science, Engineering, or Information Systems

Tools

ITILv4
CISSP
CISM
CISA
Job description
A leading technology services firm in Singapore is seeking a Cyber Service Excellence Manager/Director to ensure high-quality service delivery and meet contractual performance standards. The ideal candidate should have 10 to 15 years of experience, relevant certifications like CISSP and ITILv4, and possess strong leadership and problem-solving skills. This is a great opportunity to drive continuous improvements and innovations in service delivery within a dynamic team environment.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.