Senior Associate, Document Checker (Structured Trade), IBG Operations (IBGO), Group Operations

DBS; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading bank in Singapore is seeking a Senior Associate, Document Checker for IBG Operations. This role involves checking documents for both import and export transactions, advising clients on compliance, and ensuring adherence to bank policies. Ideal candidates have 6-8 years of experience in document checking within a bank, preferably in Structured and Commodity finance, along with strong client service orientation. The bank offers a competitive salary and a dynamic work environment.

Benefits

Competitive salary

Benefits package

Support for development

Qualifications

• 6-8 years working experience in Documentary documents checking at a bank.
• Proficiency in UCP600, ISBP, URR725, ISP98 and Incoterms.
• Ability to work independently and adapt to changing needs.

Responsibilities

• Check documents under Documentary Credit for Import and Export.
• Advise clients on document checking status.
• Ensure adherence to departmental SOP and policies.
• Manage daily workflow to exceed client expectations.
• Participate in ad-hoc projects and system enhancements.

Skills

Client service orientation

Judgement on transaction monitoring

Interpersonal and communication skills

Team player

Job description

Job Description - Senior Associate, Document Checker (Structured Trade), IBG Operations (IBGO), Group Operations (WD79627)

Business Function

Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Checking of documents under Documentary Credit for both Import and Export.
• Advise documents checking status to client, whether compliance or discrepant.
• Co-ordinate with Processor and or STMO (Structured Trade Middle Office) where applicable on the documents and process flow.
• Ensure adherence to Department SOP, Bank Policies and Guidelines.
• Ensure all transactions and tasks assigned are carried out in accordance with the operating and compliance procedures.
• Ensure smooth processing of day-to-day transactions within stipulated Service Level Agreement.
• Ensure assigned duties and ad-hoc tasks are duly performed.
• Perform trade sanctions screening, LLI checks, identifying red flags and escape as per Bank Procedures.
• Conduct transaction monitoring, follow-up on end-to-end process handling for structured deals and provide regular status updates to STMO (Structured Trade Middle Office).
• Address any swift query from Bank pertaining to the documents checked and provide appropriate respond for Processor to reply to the Bank.
• Be customer-centric and manage effectively from clients and stakeholders on trade technical query and/or documentary checking status; Provide solutions and/or recommendations.
• Liaison with clients on unclear instructions and obtain proper documentation before handling transaction to Processor.
• Manage daily workflow to meet and exceed client expectations.
• Identify areas for process improvement.
• Achieve to meet Goals Setting (KPI).
• Participate in ad-hoc projects and assignments.
• Participate in assigned UAT and LV for system enhancement and implementation where applicable.

Requirements

• At least 6-8 years working experience within a bank in Documentary documents checking, preferably in the Structured and Commodity finance environment.
• Client service oriented.
• Ability to exercise sound judgement on transaction monitoring and escalation of red flags.
• Proficient in application of UCP600, ISBP, URR725, ISP98 and Incoterms.
• Good working attitude and positive mindset.
• Ability to work effectively, independently and a team player.
• Strong interpersonal and communication skills with the ability to adapt to the changing needs of the organization and demands of both internal and external stakeholders.
• Work cohesively to build alliances and partnerships with Structured Trade Middle Office (STMO), Regional Trade team, Business Units (RM and GTS) and other stakeholders.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.