Senior Manager, Medical Informatics Office (Contract)

Singapore Health Services Pte Ltd (SingHealth HQ); Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading healthcare organization in Singapore seeks a team leader for the Medical Informatics Office. This role involves coordinating the implementation of the Next Generation Electronic Medical Records system and developing comprehensive training programs for users. The ideal candidate should have 8 years of experience in clinical information systems and IT project management, with at least 4 years in a managerial position. Strong interpersonal and stakeholder management skills are essential for ensuring a smooth transition to the new system.

Qualifications

• 8 years of relevant experience in clinical information systems and IT project management.
• At least 4 years of managerial/supervisory experience.
• Ability to work independently and self-motivated.

Responsibilities

• Coordinate the assignment of analysts in the project.
• Liaise between clinical, IT, and operational teams to define project scope.
• Design and manage a comprehensive training programme for end-users.

Skills

Clinical workflows understanding

Stakeholder management

Interpersonal communication

Self-motivation

Education

Bachelor's degree in any discipline

Tools

Epic Electronic Medical Record system

Job description

Join our Medical Informatics Office team where you will play a crucial role in leading a team and supporting the implementation of the Next Generation Electronic Medical Records (NGEMR) system. You will work closely with clinical and IT stakeholders, and ensure our users are equipped to adopt and optimise the new system to support safe patient care, cutting-edge research and world-class education. Your responsibilities will include:

• Support the application leads by coordinating the assignment of the analysts

• Act as a key liaison between clinical, IT and operational teams to define the project scope, training objectives and measurable deliverables

• Design, develop and manage a comprehensive training programme that ensures end-user readiness across all institutions and departments

• Lead planning, scheduling and delivery of training initiatives in alignment with project timelines and organizational priorities

• Monitor and evaluate the effectiveness of training programmes and make continuous improvements

• Ensure that training strategy supports the overall vision and mission of the organisation, focusing on improved patient outcomes, enhanced user experience and operational excellence

Requirements

• Bachelor’s degree in any discipline

• 8 years of relevant experience in clinical information systems, IT project management and preferably in a healthcare environment, including at least 4 years of managerial / supervisory experience

• Strong understanding of clinical workflows and project coordination

• Certification in Epic Electronic Medical Record system application is an advantage

• Self-motivated and able to work independently

• Good stakeholder management skills

• Good interpersonal, verbal and written communication skills