No Experience à Singapour
Customer Service / Sales Executive
Résumé du poste
TRIBECAR PTE. LTD., a rental vehicle company, is seeking a dedicated customer service representative in Singapore. The role involves managing rental processes, providing excellent service to clients, and ensuring the team operates efficiently. Candidates should be communicative, problem-solvers, and ideally have a driving license. This is a full-time position welcoming applicants without prior experience.
Qualifications
- Good command of English and Mandarin to liaise with Mandarin speaking associates.
- Preferably with valid class 3/3A driving licence.
Responsabilités
- Secure retail and corporate rentals.
- Activating of replacement car for AIG insured and following up on due date for returning.
- Provide timely, consistent and accurate information to external customers.
- Ensure accurate processing of rental workflow through Fleetnetics.
- Furnish accurate driver particulars to respective authority for summons.
- Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.
- Handle PRAC technical/breakdown such as vehicle unable to start, accident etc.
- Work with operations to maximize fleet utilization.
- Establish and maintain professional and effective communication with external customers.
- Ensure tidiness and cleanliness of the reception area.
Connaissances
Formation
Job Description -
- Secure retail and corporate rentals.
- Activating of replacement car for AIG insured and following up on due date for returning.
- Provide timely, consistent and accurate information to external customers.
- Ensure accurate processing of rental workflow through Fleetnetics.
- Furnish accurate driver particulars to respective authority for summons.
- Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.
- Handle PRAC technical/breakdown such as vehicle unable to start, accident etc. Escalate promptly to operations/manager for follow up as appropriate.
- Handle cash and credit transactions accurately and securely.
- Work with operations to maximize fleet utilization.
- Establish and maintain professional and effective communication with external customers.
- Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers.
- Seek immediate assistance from relevant colleagues for issues that cannot be resolved within the department, or escalate promptly to the manager as appropriate.
Requirements -
- Applicants with no prior experience are welcome!
- Candidate must possess at least an "N" Level or Diploma in any field.
- Good knowledge of MS Office
- Good communication and problem solving skills.
- Meticulous, presentable, patience,and customer service oriented.
- Good command of English and Mandarin (to liaise with Mandarin speaking associates)
- Preferably with valid class 3/3A driving licence.
- 5.5 Days work week
- Able to start work within short notice.
- Priority will be given to Singaporeans
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.