It Manager jobs in United States

Key Responsibilities

As an Account Manager, you will play a pivotal role in acquiring new customers, developing existing accounts, and promoting our suite of IT solutions. Your key responsibilities include:

1. Sales & Business Development:

• Identify and qualify new leads via outbound prospecting, referrals, and networking.
• Strategically grow the account base through upselling, cross-selling, and account expansion.
• Propose and position integrated solutions including cloud, security, storage, and application modernization.
• Develop account strategies and plans aligned with annual targets.

2. Account Management & Client Engagement:

• Act as the primary point of contact for assigned clients, ensuring ongoing engagement and satisfaction.
• Establish strong, long-term relationships with key stakeholders, including CIOs, IT managers, and procurement teams.
• Understand customers' evolving IT roadmaps and position relevant solutions accordingly.
• Monitor customer usage, feedback, and renewal opportunities to secure long-term value.

3. Sales Process Execution:

• Lead the full sales cycle from initial pitch to deal closure, coordinating across internal departments.
• Prepare client proposals, presentations, quotations, and contracts with accuracy and attention to compliance.
• Negotiate pricing, terms, and scope of work effectively.
• Maintain updated client records.

4. Cross-Functional Collaboration:

• Work closely with Solution Architects, Marketing, and Project Delivery teams.
• Participate in tender responses, RFP submissions, and client workshops.
• Coordinate customer onboarding and post-sale handover with the delivery teams.

5. Market & Product Knowledge:

• Keep up to date with industry trends, emerging technologies, and competitor landscape.
• Attend vendor trainings and obtain relevant certifications when required.
• Actively contribute to go-to-market planning for new solutions and services.

Requirements

• Diploma or Degree in Information Technology, Engineering, Business, or a related field.
• Minimum 3 years of proven experience in B2B IT solution sales, preferably with a systems integrator or technology vendor.
• Solid understanding of enterprise IT solutions including cloud platforms (AWS, Azure, GCP), networking, cybersecurity, storage, and virtualization.
• Excellent communication, interpersonal, and stakeholder management skills.
• Able to build trusted relationships at multiple levels, including C-suite.
• Self-driven, proactive, adaptable, and able to work both independently and as part of a team.
• Proficiency in using productivity tools (e.g., Excel, PowerPoint, Teams).

Preferred Attributes

• Familiarity with Singapore’s public sector IT procurement processes and GovTech frameworks is a plus.
• Hunter mentality with the ability to manage long sales cycles.
• Positive attitude and resilience in navigating complex enterprise sales environments.
• Experience with strategic alliances or managing channel/vendor relationships.