IT Program Manager

WSH Experts Pte Ltd; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A global project management consultancy in Singapore is seeking an experienced project manager to oversee large-scale projects. The role demands 7-10 years of experience in project management and the ability to lead teams effectively. Candidates must have a Bachelor's degree and demonstrate strong communication capabilities. This position involves managing scope, resources, and budgets while ensuring compliance with corporate policies. Familiarity with VEEVA and Salesforce CRM is preferred, enhancing healthcare solutions.

Qualifications

• 7-10 years of experience in project management, business systems analysis, software development, or operations.
• Minimum of 5 years managing business application project delivery at a global scale.
• Ability to balance multiple projects simultaneously, including small, medium, and large implementation projects.

Responsibilities

• Establish project goals and business cases with IT management.
• Plan and manage scope, timeline, resources, and budget for projects.
• Lead project teams in developing and delivering program plans.

Skills

Project management

Business systems analysis

Communication skills

Education

Bachelor's degree

Tools

VEEVA CRM

Salesforce CRM

IQVIA software

Accurytics software

Job description

Job Description

Responsibilities

• Establish project goals and business cases with Strategic Business and IT management.
• Plan, manage, and oversee scope, timeline, resources, and budget for large‑scale, global projects.
• Coordinate interrelated IT project activities within resource constraints and changing priorities.
• Drive all aspects of program and project management, including initiation, planning, execution, control, and closure.
• Assess and manage changes to scope, issues, and risks, working with senior management to resolve them.
• Measure project performance against the original plan and budget.
• Lead project teams in developing and delivering program plans, ensuring resources are obtained and activities are performed.
• Communicate project progress through reports, providing timely and accurate status updates and decision support information.
• Coordinate resources to address program and business needs through proactive priority management.
• Lead workshops to gather requirements and create visual process flows.
• Participate in pre‑program activities and provide demos/proposals to clients.
• Lead project meetings and act as an escalation point for risks and issues.
• Bridge the gap between technical and functional teams to drive successful implementations.
• Travel approximately 10% of the time for project needs, including some international travel.
• Manage, motivate, and mentor cross‑functional and enterprise project teams.
• Ensure compliance with Corporate and Divisional Policies and procedures, including information security and IT controls.

Requirements

• Bachelor’s degree
• 7-10 years of experience in project management, business systems analysis, software development, deployment, or operations
• A minimum of 5 years managing business application project delivery at a global or multi‑national scale.
• Ability to understand business requirements and convert them into a scalable solution design.
• Strong presentation, written, and verbal communication skills.
• Ability to balance multiple projects simultaneously; workload will be a blend of small, medium, and large implementation projects.

Preferred Expertise

• VEEVA CRM and VEEVA CRM Vault, with an emphasis on Healthcare Solutions
• Salesforce CRM, with an emphasis on Healthcare or Life Sciences Solutions

Broad Expertise

• Integration solutions
• Global Data Warehouse solutions
• Master Data Management (MDM) solutions

Additional Advantageous Experience

• IQVIA software, used to accelerate innovation in healthcare, improve patient outcomes, and drive smarter healthcare solutions globally.
• Accurytics software, specializing in advanced analytics for the healthcare sector, helping organizations become analytics‑driven by leveraging data to gain meaningful insights and competitive advantages.