Human Resouces jobs in Singapore
Hotel Receptionist - Little India / 5 days [2683]
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Hotel Receptionist - Little India / 5 days [2683]
Job summary
A hotel management recruitment agency in Singapore is seeking a Receptionist to provide excellent check-in and check-out services. Responsibilities include handling guest complaints, managing reservations, and coordinating with other departments to ensure a high level of service. The ideal candidate should have strong customer service skills and a proactive approach to hospitality. This position requires working 4 days on and 2 days off with shifts from 7am to 7pm or 7pm to 7am.
Responsibilities
- Provide friendly and efficient check-in and check-out service at Hotel Reception.
- Carry out completion of the registration process by retrieving and inputting information.
- Handle and resolve guest complaints and special requests professionally.
- Ensure adherence to hotel policies at the Hotel Reception counters.
- Handle enquiries and reservations via various channels.
- Perform front desk cashier duties properly.
- Prepare shift reports for submission to accounts.
- Coordinate with other departments in hotel operations.
- Maintain high standards of service and hospitality.
WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com
- Salary: $2000 - $2400
- Working days: 4 days ON & 2 days OFF (including weekends)
- Working hours: 7am to 7pm/ 7pm to 7am
- Working location: Little India
- Provide friendly and efficient check-in and check-out service at Hotel Reception
- Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
- Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
- Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
- Handle walk-in, email, phone enquiries, and internet hotel room reservations
- Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
- Prepare shift reports for submission to accounts.
- Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
- Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
- Perform any other duties as required and directed by the Manager or Management.
The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.