Resource Manager / Director

GEORGE P. JOHNSON (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 75,000 - 95,000; Full time

Job summary

A leading marketing agency in Singapore is seeking an experienced Resource Manager/Director to oversee resource allocation and workflow management across various teams. The ideal candidate will have over six years of experience in the events or experiential marketing sector and possess strong skills in resource management and problem-solving. You will implement efficient systems and ensure timely project delivery in a fast-paced environment. This role offers a collaborative workplace focused on creativity and efficiency.

Qualifications

• 6+ years’ experience in an events/experiential marketing agency.
• Experience with resource management, traffic management, or studio management.
• Proven ability to implement and enforce efficient systems.

Responsibilities

• Oversee allocation of design, creative, and production resources.
• Implement and enforce workflow processes for project efficiency.
• Facilitate communication to resolve bottlenecks.

Skills

Resource management

Event production workflows

Problem-solving skills

Communication skills

Project management software

Tools

Scheduling software

Job description

ABOUT US

George P. Johnson (GPJ) is the World’s Leading Event And Experiential Marketing Agency. For over a century we’ve been partnering with the world’s top brands to deliver creative solutions that make a real difference.

Our strategic thinking and creativity breathe life into brands. Our ideas create impact, inspire audiences and grow business. It’s what turns our goals, and those of our clients, into results.

THE ROLE

We are looking for an experienced Resource Manager / Director to join our growing team. This role will be responsible for coordinating traffic across the Singapore office including the Creative, Design Studio and Production departments. This role will design and implement process improvements that drive efficiency, and enforce processes that support project completion on time and within budget.

RESPONSIBILITIES

Resource & Workflow Management

• Oversee allocation of design, creative, and production resources across multiple projects.
• Manage studio and production schedules, ensuring deadlines are met without compromising quality.
• Act as the central point of contact for project resourcing across teams.

Process & Efficiency

• Implement and enforce workflow processes to ensure projects run efficiently from brief to delivery.
• Continuously review, improve, and optimise systems and tools for scheduling, approvals, and handovers.
• Ensure all departments are aligned on timelines, deliverables, and dependencies.

Collaboration & Communication

• Work closely with producers, project managers, creative leads, and department heads to prioritise workloads.
• Facilitate communication between teams to resolve bottlenecks.
• Act as a neutral, solutions-focused coordinator to balance project needs with team capacity.

Monitoring & Reporting

• Track progress of projects and flag risks, capacity issues, or process breakdowns early.
• Maintain up-to-date resourcing dashboards, schedules, and status reports for leadership.
• Report on utilisation, efficiencies, and recommend adjustments to improve output.
• Work with the HR Director to manage the pool of Freelance talent, to be able to adapt quickly to project or priority changes as needed.

ABOUT YOU

• 6+ years’ experience in an events / experiential marketing agency.
• Experience with resource management, traffic management, or studio management is strongly preferred.
• Strong understanding of event production workflows, creative processes, and design studio operations strongly preferred.
• Proven ability to implement and enforce efficient systems, processes, and project tracking tools.
• High attention to detail is essential.
• Excellent organisational and problem-solving skills, with a proactive and solutions-oriented approach.
• Exceptional communication and interpersonal skills to liaise across departments.
• Ability to thrive in a fast-paced environment with multiple deadlines and shifting priorities.
• Proficiency with scheduling/project management software