Hospital jobs in Singapore

Job summary

A healthcare institution in Singapore is seeking a candidate for the role responsible for providing front counter services within Diagnostic Imaging. The role includes appointment booking, registration, ordering, and handling customer queries and feedback. Candidates should possess a minimum GCE ‘N’ Level with credits in English or an ITE Certificate in Office Skills. Customer service experience and proficiency in Microsoft Office are preferred. Rotating shifts and weekend work may be required.

Qualifications

• Min GCE ‘N’ Level with 5 credits including English or ITE Certificate in Office Skills.
• Experience in customer service is preferred.
• Proficiency in Microsoft Office software applications will be an advantage.
• Good interpersonal skills and the ability to communicate effectively.
• Ability to speak another language will be an advantage.
• Willing to work on rotating shifts, weekends will be an advantage.

Responsibilities

• Provide Diagnostic Imaging’s front counter services.
• Handle appointment booking, registration, ordering, and billing.
• Manage routine frontline customer queries, feedback, and complaints.
• Cross-train in another area of administrative work as part of career development.