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Descrizione del lavoro
A facilities management company in Singapore is seeking a customer service representative to handle inquiries, coordinate with operations, and assist with administrative tasks. Candidates should have at least 2 years of experience in customer service and be proficient in Microsoft Office.
Competenze
- At least 2 years of customer service or coordination experience.
- Ability to work independently and manage multiple tasks.
Mansioni
- Handle customer inquiries and feedback via phone and email.
- Coordinate between clients and operations team for updates.
- Assist in preparing quotations, invoices, and contracts.
- Maintain records of client communication and documentation.
- Ensure high client satisfaction and service standards.
- Support basic admin tasks and ad hoc duties.
Conoscenze
- Handle customer inquiries and feedback via phone and email
- Coordinate between clients and operations team for deployment updates
- Assist in preparing quotations, invoices, and contracts
- Maintain proper records of client communication and documentation
- Ensure a high level of client satisfaction and service standards
- Support basic admin tasks and ad hoc duties
- At least 2 year of customer service or coordination experience
- Good communication and interpersonal skills
- Proficient in Microsoft Office
- Able to multitask and work independently
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.