Showroom Receptionist & Guest Experience Advocate

EUROKARS AUTO PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading automotive firm in Singapore is seeking a BMW Receptionist to provide exceptional customer service and maintain high standards of showroom operations. The ideal candidate will have excellent communication skills and a polished appearance, with prior experience in the automotive or service industry viewed as a plus. This role is vital to enhancing the customer experience in the showroom and requires someone committed to adhering to company standards.

Qualifications

• Polished, articulate, and well-presented individual with excellent communication skills.
• Prior experience in the automotive, airline, retail sales or service industry is an advantage.

Responsibilities

• Be an ambassador of all things BMW and enhance customer experience in the showroom.
• Meet and greet visitors, handling inquiries and directing them appropriately.
• Be responsible for upkeep of the showroom and support daily operations.
• Answer and direct incoming telephone calls promptly and courteously.
• Schedule and confirm appointments for clients and customers.
• Assist with clerical duties to support dealership operations.

Skills

Excellent customer service skills

Interpersonal communication skills

Cultural sensitivity

Ability to work with diverse groups

Job description

A leading automotive firm in Singapore is seeking a BMW Receptionist to provide exceptional customer service and maintain high standards of showroom operations. The ideal candidate will have excellent communication skills and a polished appearance, with prior experience in the automotive or service industry viewed as a plus. This role is vital to enhancing the customer experience in the showroom and requires someone committed to adhering to company standards.