Customer Care Manager jobs in Canada
Sales Account - Director level (Creative Agency)
Talent Trader Group
Executive, Sales Manager (Precious Metals, Commodities)
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Binance
Sales Relationship Manager
HOCK TONG BEE (PRIVATE) LIMITED
Connect with headhunters to apply for similar jobsAccount/ Sales Manager (Construction/MHE/West)
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Sales Manager (Construction, Engineering Solutions)
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Business, Sales Manager (Precious Metals, Adjacent Industry)
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Inside Sales/ Executive (SAP/ Automotive)
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Centre Manager / Assistant Centre Manager (Student Care)
WECRUIT PTE. LTD.
Kindergarten Care Area Manager
LITTLE PROFESSORS LEARNING CENTRE PTE. LTD.
STUDENT CARE CENTRE MANAGER (TOA PAYOH)
SELF HELP GROUPS STUDENT CARE LIMITED
Social Work Coordinator/ Care Coordinator (Public Healthcare)
JOBSTUDIO PTE LTD
Care Coordinator (Advance Care Planning), Healthier SG (Contract)
National University Polyclinics
Sales Account - Director level (Creative Agency)
Job summary
A leading organization is seeking a seasoned Account Manager to lead client relationships and drive revenue growth in a dynamic environment. You will develop strategic account plans, manage a team, and work closely with stakeholders to achieve business objectives. Ideal candidates should have a robust background in client service or account management with at least 8 years of experience, complemented by strong leadership and strategic skills.
Qualifications
- Minimum 8 years of experience in client service or account management.
- Proven track record of managing key accounts and driving revenue growth.
- Excellent communication, presentation, and negotiation skills.
Responsibilities
- Manage relationships with key clients to drive revenue growth.
- Develop strategic account plans and lead client presentations.
- Mentor a team of client service executives.
Skills
Education
Tools
Responsibilities:
- Manage and cultivate relationships with key clients in order to maximize business opportunities and drive revenue growth.
- Develop and implement strategic account plans to achieve sales targets and objectives.
- Identify new business opportunities within existing accounts and collaborate with the sales team to secure new clients.
- Lead client presentations and demonstrate deep understanding of client needs and industry trends.
- Provide exceptional client service by addressing client inquiries, resolving issues, and ensuring client satisfaction.
- Work closely with internal teams to coordinate and execute client projects and campaigns.
- Monitor market trends and competitor activities to provide strategic insights and recommendations.
- Prepare regular reports on account performance and present findings to management.
- Manage and mentor a team of client service executives to achieve their goals and objectives.
- Stay updated on industry developments and best practices to enhance client service and business growth.
- Bachelor's degree in Business, Marketing, or related field.
- Minimum 8 years of experience in client service or account management, preferably in a related industry.
- Proven track record of managing key accounts and driving revenue growth.
- Strong leadership and team management skills.
- Excellent communication, presentation, and negotiation skills.
- Ability to build and maintain strong client relationships.
- Strategic thinking and ability to identify new business opportunities.
- Knowledge of industry trends and best practices in client service and account management.
- Ability to work in a fast-paced and dynamic environment.
- Proficiency in MS Office applications.
Interested candidates who wish to apply for the advertised position, please click the ‘APPLY’ button below to send in your resume.
EA License No: 13C6305
Reg. No.: R24120209
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.