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4,307

Computer Science jobs in Singapore

CFIT Technical Specialist - AL-FRC251121 009/01

Xcellink Pte Ltd

Singapore
On-site
SGD 50,000 - 70,000
28 days ago
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IT Operations & Security Specialist

Premium Automobiles Pte Ltd

Singapore
On-site
SGD 30,000 - 45,000
28 days ago

IT Executive

Premium Automobiles Pte Ltd

Singapore
On-site
SGD 30,000 - 45,000
28 days ago

Sales Executive

ALPHAWAVE TECHNOLOGY (S) PTE LTD

Singapore
On-site
SGD 40,000 - 60,000
28 days ago

Senior GenAI Security Consultant, AWS Generative AI Innovation Center

Amazon Web Services Singapore Private Limited

Singapore
On-site
SGD 120,000 - 150,000
28 days ago
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Senior IT Support Engineer

Ambition Singapore

Singapore
On-site
SGD 60,000 - 80,000
28 days ago

Full Stack Developer (Geospatial/ Next.js)

INTUIT RECRUITMENT PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
28 days ago

Senior/Product Manager

Singtel

Singapore
On-site
SGD 90,000 - 120,000
28 days ago
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Data Centre & Cloud Operations Lead

Singtel Group

Singapore
On-site
SGD 70,000 - 90,000
28 days ago

Fusion Graduate: Cloud & Infrastructure Engineer

Singtel Group

Singapore
On-site
SGD 60,000 - 80,000
28 days ago

Infrastructure Engineer (Fusion Poly Graduate Programme)

Singtel Group

Singapore
On-site
SGD 60,000 - 80,000
28 days ago

Project Delivery Lead - IT & Web Apps

ALPHAWAVE PTE LTD

Singapore
On-site
SGD 45,000 - 65,000
28 days ago

Project Executive

ALPHAWAVE PTE LTD

Singapore
On-site
SGD 45,000 - 65,000
28 days ago

Manager, Digital Systems, Airport Operations Technology and Corporate IT

Changi Airport Group (Singapore) Pte. Ltd.

Singapore
On-site
SGD 70,000 - 90,000
28 days ago

Senior Java Engineer (Perpetual/Derivatives Trading Systems) - Mandarin Speaking/ Dubai Based

Hyphen Connect

Singapore
On-site
SGD 80,000 - 120,000
28 days ago

Technical Support Programmer — SQL/C# Expert

ALPHAWAVE PTE LTD

Singapore
On-site
SGD 40,000 - 55,000
28 days ago

Technical Support Programmer

ALPHAWAVE PTE LTD

Singapore
On-site
SGD 40,000 - 55,000
28 days ago

Junior IT Support Engineer

Firstcom Academy Pte. Ltd.

Singapore
On-site
SGD 40,000 - 60,000
28 days ago

Junior IT Executive

Firstcom Academy Pte. Ltd.

Singapore
On-site
SGD 40,000 - 60,000
28 days ago

Associate Director, IT Change Management & Governance

Singtel Group

Singapore
On-site
SGD 120,000 - 160,000
28 days ago

DevSecOps Engineer

MAGENTA CONSULTING SERVICES PTE. LTD.

Singapore
On-site
SGD 70,000 - 100,000
28 days ago

Data Centre & Cloud Operations Engineer

Singtel Group

Singapore
On-site
SGD 60,000 - 80,000
28 days ago

Remote Support Engineer (L1/L2) – FinTech

Moneythor

Singapore
Remote
SGD 20,000 - 60,000
29 days ago

OpenSky Architect

Thales

Singapore
Hybrid
SGD 80,000 - 120,000
29 days ago

OpenSky DevSecOps Engineer

Thales

Singapore
Hybrid
SGD 70,000 - 90,000
29 days ago

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CFIT Technical Specialist - AL-FRC251121 009/01
Xcellink Pte Ltd
Singapore
On-site
SGD 50,000 - 70,000
Full time
28 days ago

Job summary

A leading logistics company in Singapore is seeking a CFIT Technical Specialist to provide technical support for their Electronic Shipping Solutions. In this role, you will assist customers with setup, troubleshoot issues, and ensure compliance with IT standards. Candidates should have at least 2 years of IT support experience, preferably with eCommerce systems, along with strong technical and communication skills. This is an opportunity to engage with customers and contribute to their successful implementation of the company's solutions.

Qualifications

  • Minimum 2 years of IT technical support or helpdesk experience.
  • Experience in eCommerce systems is preferred.
  • Sales or pre-sales experience is an added advantage.

Responsibilities

  • Provide first-line and advanced technical support for DHL Electronic Shipping Solutions.
  • Guide customers through the setup and onboarding process for DHL eShipping tools.
  • Manage and support the deployment of DHL Electronic Shipping Solutions.

Skills

Technical troubleshooting skills
Proficiency in Microsoft Office tools
Communication skills
Analytical thinking
Customer engagement skills

Education

Degree/Diploma in Information Services or related field
Job description

Job Description: CFIT Technical Specialist
Location: Singapore
Department: Information Technology – Customer Facing IT Integration / Electronic Shipping Solutions

Role Purpose
  • The CFIT Technical Specialist plays a key role in supporting customers who adopt DHL’s Electronic Shipping Solutions.
  • This role provides hands‑on technical guidance, troubleshooting, and end‑to‑end support—both onsite and remotely.
  • You will act as a primary helpdesk and technical escalation point for customer‑facing IT matters, ensuring smooth implementation, configuration, and ongoing use of DHL’s eShipping solutions.
Main Responsibilities
Customer Support & Helpdesk
  • Provide first‑line and advanced technical support for DHL Electronic Shipping Solutions via phone, email, remote tools, and onsite visits.
  • Troubleshoot customer issues related to system installation, configuration, connectivity, label printing formats, and version compatibility.
  • Act as an escalation point for complex technical issues from the Customer Facing IT Helpdesk.
  • Work closely with customers and internal teams to resolve technical concerns promptly and professionally.
Customer Onboarding & Implementation
  • Guide customers through the setup and onboarding process for DHL eShipping tools and system integrations.
  • Deliver solution demonstrations or joint presentations with commercial teams to highlight business benefits and technical capabilities.
Solution Deployment & Maintenance
  • Manage and support the deployment, upgrade, and migration of DHL Electronic Shipping Solutions for customers.
  • Ensure solutions comply with DHL IT standards and configuration requirements, including version control and labelling formats.
  • Participate in initiatives, improvements, and activities related to DHL’s eShipping technologies.
Requirements
Education
  • Degree/Diploma in Information Services, Information Technology, Computer Science, or related field.
Experience
  • Minimum 2 years of IT technical support or helpdesk experience; experience in eCommerce systems is preferred.
  • For senior‑level consideration: 4–5 years of experience in similar IT customer support roles.
Technical & Professional Skills
  • Strong technical troubleshooting skills, especially in application support and system connectivity.
  • Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
  • Experience with DHL systems or other logistics IT systems is an advantage.
  • Knowledge of eCommerce, API/EDIFACT integrations, or electronic shipping software is preferred.
  • Excellent communication skills (spoken & written).
  • Strong presentation, interpersonal, and customer engagement skills.
  • Analytical thinking, organizational skills, and ability to work under pressure.
  • Sales or pre‑sales experience is an added advantage.
Competencies
  • Customer Focus: Strong service mindset with a proactive, solution‑oriented approach.
  • Communication: Ability to convey technical concepts clearly to both technical and non‑technical users.
  • Problem‑Solving: Breaks down issues logically, evaluates information critically, and provides reliable solutions.
  • Planning & Organization: Manages multiple cases, projects, and tasks efficiently.
  • Teamwork: Collaborates effectively with cross‑functional teams and shares knowledge openly.
  • Accountability: Takes ownership of commitments and delivers high‑quality support consistently.
  • Resilience: Remains calm and focused when handling urgent or challenging situations.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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