Junior IT Executive

Firstcom Academy Pte. Ltd.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A dynamic technology company in Singapore is seeking a Junior IT Executive to provide excellent IT support to end-users. You will troubleshoot and manage various devices while also maintaining company IT assets and documentation. Ideal candidates should have a diploma or degree in IT or Computer Science, with 1-2 years of experience or fresh graduates with strong fundamentals. Join a collaborative team and enhance your skills in an innovative environment.

Benefits

Career growth opportunities

Mentorship and training

Qualifications

• 1-2 years of IT support or relevant experience, fresh graduates welcome.
• Basic knowledge of IT infrastructure and system administration.
• Understanding of cybersecurity principles and best practices.

Responsibilities

• Provide support to end-users on-site/remotely for various devices.
• Assist with hardware setup and troubleshooting.
• Keep track of company assets and update IT documents.

Skills

IT support

Troubleshooting

Communication

Attention to detail

Problem-solving

Education

Diploma or Degree in Information Technology, Computer Science, or a related field

Tools

Microsoft Windows

Google Workspace

Job description

Why Join Us?

At FirstCom Academy, we believe in empowering our team with cutting‑edge technology and a dynamic work environment that fosters innovation. As a Junior IT Executive, you’ll be part of a fast‑growing company where your skills and ideas make a real impact.

• 🔹 Hands‑On Experience – Gain exposure to a wide range of IT systems, troubleshooting, and network management.
• 🔹 Career Growth – We invest in your professional development through training and mentorship.
• 🔹 Innovative Work Culture – Work alongside a passionate team that values collaboration and creative problem‑solving.
• 🔹 Exciting Industry – Be part of the media and tech space, where technology meets creativity.
• 🔹 Supportive Environment – Enjoy a positive workplace culture that prioritizes teamwork and personal growth.

If you’re looking to kick‑start your IT career with real‑world experience and career progression, FirstCom Academy is the place for you! 🚀

Job Responsibilities:

• Able to provide support to end‑users on‑site/remotely on devices such as computers & mobile phones, office devices (printers, AV equipment), and other peripherals.
• Experience in hardware setup and troubleshooting such as computers and mobile phones.
• Basic understanding of the network structure but not limited to troubleshooting.
• Knowledgeable and experienced in Microsoft Windows & Google Workspace.
• Keep track of company assets and update IT documents as and when needed.
• Able to complete and assist with team tasks in a timely manner.
• Analytical and problem‑solving abilities with keen attention to detail.

Job Requirements:

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• 1‑2 years of IT support or relevant experience (Fresh graduates with strong fundamentals are welcome to apply).
• Basic knowledge of IT infrastructure, networking, and system administration.
• Understanding of cybersecurity principles and best practices.
• Experience with IT support tools & remote troubleshooting is a plus.
• Strong problem‑solving skills with a proactive approach to troubleshooting.
• Good communication skills to assist users with IT‑related issues.
• Ability to work independently and collaboratively in a fast‑paced environment.
• Eagerness to learn and keep up with emerging technologies.
• Willingness to provide on‑site and remote IT support as needed.
• Able to work on ad‑hoc IT projects and system upgrades.