Technical Support Programmer

ALPHAWAVE PTE LTD; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading technology firm in Singapore is seeking a dedicated Technical Support Programmer to join their Car Park Technical Support team. The ideal candidate should possess a Bachelor's degree in Computer Science or Engineering, with at least 2 years of relevant experience. Responsibilities include system maintenance, technical support, and problem resolution. Skills required include C#, SQL, and web technologies. This role offers opportunities for personal growth and teamwork in a dynamic environment.

Qualifications

• Minimum 2 years of relevant working experience preferred.
• Experience with SQL databases and optimizing queries.
• Ability to handle pressure and meet tight deadlines.

Responsibilities

• Perform system maintenance and provide technical support.
• Resolve software-related issues with customers and vendors.
• Assist in system implementation and software updates.

Skills

C#

Visual Studio

SQL

CSS

AJAX

JavaScript

XML

Education

Bachelor’s degree in Computer Science/Engineering or related field

Job description

JOB OVERVIEW

We are looking for a Technical Support Programmer who is passionate and responsible to join our Car Park Technical Support team. The candidate should be someone who enjoys challenges, hands-on work and problem-solving. We identify and nurture "best-fit candidates" that are we believe can grow alongside the company.

DUTIES & RESPONSIBLITIES

• To upkeep and perform system maintenance of security and parking systems, and provide day-to-day system/technical support to users on all system related enquiries.
• Assist in resolving software related technical issues with customers, contractors and vendors.
• Able to provide necessary training to teammates and end-users.
• Assist in project implementation and enhancement work of security and car park systems including preparation and updating of application software.
• Work closely with the Field Support and Customer Support team both onsite and remotely.

QUALIFICATIONS AND REQUIREMENTS

• Bachelor’s degree in Computer Science/Engineering or related field with a minimum of 2 years relevant working experience preferred.
• Degrees from related fields and experienced candidates will also be considered.
• Must have proven experience with C#, Visual Studio, IIS, SQL, web services, CSS, AJAX, Javascript, XML etc.
• Strong understanding of SQL databases, writing and optimizing queries.
• Good and positive working attitude
• Willing to learn and pick up new skills.
• Able to handle pressure and work with tight deadlines.
• Able to work well individually and in a team.
• Self motivated, with a sense of ownership