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Descrizione del lavoro
A prestigious yacht club in Singapore is looking for a Guest Relations Officer to manage bookings, handle guest queries, and maintain guest satisfaction. The ideal candidate should be proficient in English and possess a friendly, service-oriented personality. This role offers company transport and meals provided. Located near West Coast Park, this position requires a positive attitude and the ability to multitask.
Servizi
Competenze
- Proficient in verbal and written English.
- Friendly and service-oriented personality.
- Positive work attitude with good teamwork skills.
Mansioni
- Perform hotel guest relations duties.
- Manage booking of club facilities.
- Handle general queries and complaints.
Conoscenze
- Perform hotel guest relations duties.
- Manage booking of club facilities.
- Perform reservations, check in and check out of room guests.
- Logs all wake-up call requests and performs wake-up calls services.
- Coordinates room reservation requests, status and updates with the Housekeeping department.
- Handle general queries and complaints.
- Handles member’s queries on their account and collects payments as when required.
- Balances all-cash/credit for rooms and miscellaneous at the close of shift.
- Organize and maintain files and records; update when necessary.
- Perform any other related duties as assigned by the management.
- Proficient in verbal and written English.
- Stay updated about the club events, promotion, room rates, package plan, and discounts available.
- Friendly and service-oriented personality.
- Positive work attitude, teamplayer, good interpersonal skills and ability to multitask.
- Work location: West Coast Ferry Road (Bus 175 and 176) beside West Coast Park.
- Company transport provided (Clementi MRT Station).
- Meals provided.
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.