Senior F&B Captain: Lead Operations & Guest Experience

British Club, The; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An exclusive club in Singapore is looking for a team player to ensure smooth operations and excellent customer service at the outlet. The ideal candidate should hold a Diploma or Certificate in Hospitality or Tourism Management and have at least three years' relevant experience in a supervisory role. Enjoy benefits such as flexible benefits of up to $1000, 13-month AWS, and comprehensive leave schemes. Willingness to work on weekends and public holidays is essential.

Benefits

Flexible benefits up to $1000

13-month AWS and performance bonus

Healthcare coverage

Comprehensive leave schemes

Transport to/from Sixth Avenue MRT

Duty meals

Qualifications

• At least 3 years of relevant work experience in a supervisory role.
• Candidates with lesser experience will be considered for the Service Assistant role.
• Willingness to work weekends and public holidays.

Responsibilities

• Ensure smooth operations of the outlet and deliver excellent customer service.
• Handle feedback from members professionally.
• Assist in monthly inventory checks on equipment and supplies.
• Maintain the cleanliness of the restaurant.
• Ensure compliance to food safety and hygiene standards.

Skills

Communication skills

Organization skills

Customer service

Education

Diploma / Certificate in Hospitality or Tourism Management

Job description

An exclusive club in Singapore is looking for a team player to ensure smooth operations and excellent customer service at the outlet. The ideal candidate should hold a Diploma or Certificate in Hospitality or Tourism Management and have at least three years' relevant experience in a supervisory role. Enjoy benefits such as flexible benefits of up to $1000, 13-month AWS, and comprehensive leave schemes. Willingness to work on weekends and public holidays is essential.