Restaurant ofertas em Canadá

POSITION OBJECTIVE: The position is responsible for supporting the training mission by leveraging changing skills and quality development initiatives to train the Food and Beverage (F&B) teams according to F&B values, policies, and procedures.

Key Responsibilities:

• Conduct a training needs analysis with the help of the Training Manager.
• Devise and communicate a monthly and weekly departmental training plan and actively schedule team members for F&B training.
• Ensure that a comprehensive and up-to-date F&B manual, along with policies, procedures, and task breakdowns, are available, and that every team member receives a personal copy.
• Coordinate that every new team member receives F&B orientation and completes their training checklist within the first week of employment.
• Ensure that training attendance per team member is documented.
• Communicate and train on F&B standards, policies, and procedures.
• Maximize employee productivity and morale within the store and maintain discipline within F&B guidelines and local regulations.
• Research and design new training programs.

Presentation and Management:

• Ensure new joiners practice the correct stock package and maintain required stock levels to maximize sales potential.
• Maintain high standards of visual merchandising and store maintenance.
• Effectively communicate any changes in stock or store layout to all team members.
• Ensure that each member follows retail standards.
• Maintain the back store operation and replenish merchandise as needed.

Health & Safety:

• Use or wear personal protective equipment or clothing as required.
• Operate equipment, machines, or work in a manner that does not endanger anyone.
• Understand and follow safe work practices and procedures.
• Ensure the restaurant has a health and safety program in place.
• Make team members aware of hazards and ensure proper training is completed and documented.
• Conduct regular workplace inspections.
• Respond to and correct unsafe acts and conditions.
• Report work-related injuries and illnesses to the appropriate authorities.
• Perform accident investigations for work-related injuries and illnesses.
• Enforce employee compliance with health and safety policies and procedures.
• Initiate performance counseling and disciplinary actions for non-compliance.
• Inform Area Manager and Sales Operation Manager of any hazards or unsafe practices.
• Recommend improvements to the store’s health and safety practices and programs.