Quality Control jobs in Saudi Arabia

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Key Responsibilities Last Mile Delivery Operations Management

• Delivery Strategy: Design, implement, and optimize last mile logistics processes to exceed customer expectations and meet delivery targets across all channels.
• Team Leadership: Hire, train, and develop a high-performing delivery team, fostering a culture of accountability, safety, and continuous improvement.
• Performance Management: Monitor key operational metrics such as on-time delivery rate, delivery accuracy, and customer satisfaction. Take corrective action as required to drive last mile excellence.
• Partner Coordination: Build strong relationships with third-party logistics (3PL) partners, couriers, and in-house delivery teams to guarantee efficient delivery coverage and service quality.
• Problem Resolution: Rapidly respond to delivery issues, resolve customer escalations, and implement solutions to prevent recurrence.
• Process Automation: Collaborate with IT, warehouse, and supply chain teams to identify digital tools and technologies that improve routing, tracking, and overall delivery efficiency.
• Safety & Compliance: Ensure adherence to health, safety, and regulatory standards across all last mile activities.
• Cost Optimization: Analyze delivery costs, negotiate with vendors, and implement initiatives to improve cost-effectiveness without compromising customer experience.

Essential Skills and Qualifications Logistics Last Mile Leader

• Education: Bachelor s degree in Logistics, Supply Chain Management, Business Administration, or related field preferred.
• Experience: At least 3 years hands-on experience in last mile delivery, logistics, supply chain, e-commerce, or courier management roles.
• Leadership: Ability to lead and coach diverse teams in a gender-neutral, inclusive workplace.
• Analytical Skills: Proficient in data analysis, KPI management, and operational reporting.
• Customer Orientation: Strong commitment to delivering a seamless end-customer experience.
• Communication: Excellent verbal and written communication skills in both Arabic and English.
• Adaptability: Comfortable working in a fast-paced, evolving environment, with strong problem-solving skills.
• Organization: Highly organized with the ability to manage multiple priorities, deadlines, and stakeholders.

Benefits and Career Growth Logistics & Delivery Management, Jeddah

• Professional Development: Enhance your expertise in cutting-edge logistics and last mile solutions within a digital-first retail company.
• Inclusive Culture: Thrive in a gender-neutral, collaborative, and growth-oriented environment at Niceone.
• Career Progression: Access structured career advancement and cross-functional learning opportunities in supply chain leadership.
• Team Collaboration: Be part of a supportive logistics team leveraging innovation and teamwork to deliver best-in-class customer experiences.

Company Industry

• Retail

Department / Functional Area

• Logistics
• Supply Chain

Keywords

• Logistics Last Mile Manager

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